Business Continuity and Disaster Recovery Plans

Business Continuity and Disaster Recovery Plans

Yvette Ghormley (Saint Leo University, USA)
Copyright: © 2009 |Pages: 12
DOI: 10.4018/978-1-59904-855-0.ch026
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Abstract

This chapter describes the tools that businesses can use to create a Business Continuity and Disaster Recovery Plan. Utilizing business modeling, business impact analysis, risk analysis, and mitigation strategies, businesses can analyze their operations to learn the business critical functions that must be recovered as quickly as possible during any type of disaster. These processes are illustrated using the case study of a hypothetical small manufacturing business located in California. Specific information technology solutions are also discussed and the necessity of integrating them into the overall plan. Businesses that are prepared to face any kind of disaster with an implemented and tested Business Continuity and Disaster Recovery Plan are much more likely to survive than businesses that do not have such a plan. It is hoped that the contents of this chapter will spur business owners that have not yet adopted such a plan to do so.
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Introduction

Disasters have affected businesses in all shapes and forms for hundreds of years. However, with the advent of high-speed communication, computers, digitized data, and vastly increased reliance on databases and electronic storage of information, businesses have a lot more to lose than hardware if a disaster strikes. Many business also operate in a “24/7” environment and are global in their scope of operations. A high percentage of small businesses are also Internet-based, or have a significant portion of income derived from the Internet, a marketing and selling resource system that 15 years ago was little more than a curiosity.

Consider the following facts: (a) 80 percent of businesses affected by a major “incident” close within 18 months, (b) 90 percent of businesses that lose data as a result of a disaster close within two years, and (c) 58 percent of UK businesses were disrupted by a manmade disaster over 3,000 miles away in another country (the World Trade Center terrorist attacks of September 11, 2001 in New York) (Taylor, 2006). It is clear that all businesses, from large multinational corporations down to the “mom and pop” business selling services on Internet, must develop a disaster recovery (DR) plan and prepare for business continuity (BC) following an incident that affects business operations.

It used to be that BC and DR plans were the domain of IT departments, and while some of the mission-critical items are certainly IT-related, the functions of IT must be integrated into the overall plan (Taylor 2006; Vijayan, 2005). D’Amico (2006) recommends a three-pronged approach to preparing BC and DR plans. First, the Resolve Phase, which involves assessing the risks, whom should be involved, what units of the business are most critical, and what steps can be taken to minimize risk. Second, the Respond Phase, which includes formation of the disaster response team, how information will be disseminated to employees, how customers and suppliers will be notified, and where personnel will operate and with what equipment. Third, the Rebuild Phase, which includes the decision of which personnel will be directly involved in damage assessment and rebuilding, adjustments to business operations while rebuilding is in progress, and the maintenance of operations so that business can proceed. This is the approach adopted for the chapter.

The chapter comprises four main sections: (a) background, which includes categories of disasters that can impact businesses, consequences, and an outline of business continuity and disaster recovery methodologies; (b) the three-phase approach to BC and DR, which includes (1) constituting a BC & DR team, (2) assessing the risks of likely disasters, (3) forming a priority list of business-critical functions, (4) mitigating the risks, (5) creating operations plans in the event of a disaster, (6) writing the BC & DR plan in simple manual form, (7) implementing and testing the plan, and (8) specific IT and engineering functions that must be integrated into the overall plan, which include backup and distribution of company data and records, provision of hardware and software backup, specific supplier and intercompany agreements, satellite and voice-over IP (VOIP) telephone switching, utility backup, temporary employee and business relocation, and restoration of critical systems on a priority basis; (c) future trends; and (d) conclusions.

The chapter will be most geared toward small and medium-sized businesses and entities.

Key Terms in this Chapter

Hot Site: A location remote to the normal geographic locations of a business, which stores business-critical data and has the systems in place to restore and bring online business-critical functions.

Risk Analysis: The process of analyzing possible threats to a business, and estimating their probability and impact.

Business Modeling: A process of mapping all the functions of a business from a relationship point of view.

Mitigation Strategies: Strategies developed to minimize the threats to a business and their impact during a disaster.

Cold Site: A location remote to the normal geographic locations of a business, which stores business-critical data.

Business Impact Analysis: The process of delineating the functions most critical to the survival of a business.

Disaster Footprint: The size of a disaster in terms of geographic area affected and the level of destruction.

Disaster Recovery: The process of bringing business-critical functions back online as soon as possible.

Business Continuity: The continuance of business operations regardless of disasters that befall it.

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Table of Contents
Preface
Jatinder N. D. Gupta, Sushil Sharma
Acknowledgment
Jatinder N. D. Gupta, Sushil Sharma
Chapter 1
Xin Luo, Qinyu Liao
In computer virology, advanced encryption algorithms, on the bright side, can be utilized to effectively protect valuable information assets of... Sample PDF
Ransomware: A New Cyber Hijacking Threat to Enterprises
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Chapter 2
Joon S. Park
E-commerce has grown immensely with the increase in activity on the Internet, and this increase in activity, while immeasurable, has also presented... Sample PDF
E-Commerce: The Benefits, Security Risks, and Countermeasures
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Chapter 3
Pamela Ajoku
Even though weapons and money are considered important factors for running a modern world, at the end of the day, it is all about controlling and... Sample PDF
Information Warfare: Survival of the Fittest
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Chapter 4
Gaeil An, Joon S. Park
In this chapter, we discuss the evolution of the enterprise security federation, including why the framework should be evolved and how it has been... Sample PDF
Evolution of Enterprise Security Federation
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Chapter 5
Roy Ng
The hypergrowth of computing and communications technologies increases security vulnerabilities to organizations. The lack of resources training... Sample PDF
A Holistic Approach to Information Security Assurance and Risk Management in an Enterprise
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Chapter 6
John D’Arcy, Anat Hovav
A number of academic studies that focus on various aspects of information security management (ISM) have emerged in recent years. This body of work... Sample PDF
An Integrative Framework for the Study of Information Security Management Research
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Chapter 7
Aditya Ponnam
Organizations worldwide recognize the importance of a comprehensive, continuously evolving risk assessment process, built around a solid risk... Sample PDF
Information Systems Risk Management: An Audit and Control Approach
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Chapter 8
Udaya Kiran Tupakula
In this chapter we discuss Distributed Denial of Service (DDoS) attacks in networks such as the Internet, which have become significantly prevalent... Sample PDF
Distributed Denial of Service Attacks in Networks
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Chapter 9
Andy Luse
This chapter describes various firewall conventions, and how these technologies operate when deployed on a corporate network. Terms associated with... Sample PDF
Firewalls as Continuing Solutions for Network Security
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Chapter 10
Jamie Twycross
The immune system provides a rich metaphor for computer security: anomaly detection that works in nature should work for machines. However, early... Sample PDF
An Immune-Inspired Approach to Anomaly Detection
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Chapter 11
Wasim A. Al-Hamdani
This chapter introduces cryptography from information security phase rather than from deep mathematical and theoretical aspects, along with... Sample PDF
Cryptography for Information Security
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Chapter 12
Carlo Belletini
The chapter introduces and describes representative defense mechanisms to protect from both basic and advanced exploitation of low-level coding... Sample PDF
Memory Corruption Attacks, Defenses, and Evasions
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Chapter 13
Dalila Boughaci, Brahim Oubeka, Abdelkader Aissioui, Habiba Drias, Belaïd Benhamou
This chapter presents the design and the implementation of a decentralized firewall. The latter uses autonomous agents to coordinately control the... Sample PDF
Design and Implementation of a Distributed Firewall
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Chapter 14
Tom Coffey
This chapter concerns the correct and reliable design of modern security protocols. It discusses the importance of formal verification of security... Sample PDF
A Formal Verification Centred Development Process for Security Protocols
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Chapter 15
Ahsan Habib
This chapter develops a distributed monitoring scheme that uses edge-to-edge measurements to identify congested links and capture the misbehaving... Sample PDF
Edge-to-Edge Network Monitoring to Detect Service Violations and DoS Attacks
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Chapter 16
Doug White, Alan Rea
Hard disk wipes are a crucial component of computing security. However, more often than not, hard drives are not adequately processed before either... Sample PDF
A "One-Pass" Methodology for Sensitive Data Disk Wipes
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Chapter 17
Lijun Liao
This chapter deals with the issues concerning e-mail communication security. We analyze the most popular security mechanisms and standards related... Sample PDF
Securing E-Mail Communication with XML Technology
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Chapter 18
Li Yang, Raimund K. Ege, Lin Luo
This chapter describes our approach to handle security in a complex Distributed Virtual Environment (DVE). The modules of such an environment all... Sample PDF
Aspect-Oriented Analysis of Security in Distributed Virtual Environment
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Chapter 19
Information Availability  (pages 230-239)
Deepak Khazanchi
This chapter describes the concept of information availability (IAV) which is considered an important element of information security. IAV is... Sample PDF
Information Availability
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Chapter 20
Siraj Ahmed Shaikh
The purpose of this chapter is to introduce the reader to the research area of formal analysis of authentication protocols. It briefly introduces... Sample PDF
Formal Analysis and Design of Authentication Protocols
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Chapter 21
Rajeev R. Raje, Alex Crespi, Omkar J. Tilak, Andrew M. Olson
Component-based software development offers a promising technique for creating distributed systems. It does require a framework for specifying... Sample PDF
Access Control Frameworks for a Distributed System
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Chapter 22
Manish Gupta, JinKyu Lee, H. R. Rao
The Internet has emerged as the dominant medium in enabling banking transactions. Adoption of e-banking has witnessed an unprecedented increase over... Sample PDF
Implications of FFIEC Guidance on Authentication in Electronic Banking
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Chapter 23
Sue Conger
Historically, companies have automated a security model that analogizes the concept of a “guardian” who monitors incoming and outgoing activities... Sample PDF
Disruptive Technology Impacts on Security
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Chapter 24
Sushma Mishra
Internal auditing has become increasingly important in current business environments. In this era of the Sarbanes- Oxley Act and other similar... Sample PDF
Internal Auditing for Information Assurance
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Chapter 25
William H. Friedman
This chapter is management oriented. It first proposes a general theoretical context for IT disasters within the wider class of all types of... Sample PDF
IT Continuity in the Face of Mishaps
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Chapter 26
Yvette Ghormley
This chapter describes the tools that businesses can use to create a Business Continuity and Disaster Recovery Plan. Utilizing business modeling... Sample PDF
Business Continuity and Disaster Recovery Plans
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Chapter 27
Yvette Ghormley
The number and severity of attacks on computer and information systems in the last two decades has steadily risen and mandates the use of security... Sample PDF
Security Policies and Procedures
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Chapter 28
Arjmand Samuel
This chapter outlines the overall access control policy engineering framework in general and discusses the subject of validation of access control... Sample PDF
Enterprise Access Control Policy Engineering Framework
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Chapter 29
Sushil K. Sharma, Jatinder N.D. Gupta
The purpose of the information security policy is to establish an organization-wide approach to prescribe mechanisms that help identify and prevent... Sample PDF
Information Security Policies: Precepts and Practices
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Chapter 30
Paul D. Witman
This chapter provides a set of guidelines to assist information assurance and security researchers in creating, negotiating, and reviewing... Sample PDF
A Guide to Non-Disclosure Agreements for Researchers
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Chapter 31
Omkar J. Tilak
Software realization of a large-scale Distributed Computing System (DCS) is achieved through the Componentbased Software Development (CBSD)... Sample PDF
Assurance for Temporal Compatibility Using Contracts
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Chapter 32
Arjan Durresi
The latest estimates suggest that there are over two billion cell phone users worldwide. The massive worldwide usage has prompted technological... Sample PDF
Spatial Authentication Using Cell Phones
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Chapter 33
Sushil K. Sharma, Jatinder N.D. Gupta, Ajay K. Gupta
The ability to perform E-Commerce over the Internet has become the driver of the new digital economy. As it has opened up opportunities for... Sample PDF
Plugging Security Holes in Online Environment
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Chapter 34
Erik Graham, Paul John Steinbart
This chapter presents a step-by-step approach to improving the security of wireless networks. It describes the basic threats to achieving the... Sample PDF
Six Keys to Improving Wireless Security
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Chapter 35
Robert W. Proctor, E. Eugene Schultz, Kim-Phuong L. Vu
Many measures that enhance information security and privacy exist. Because these measures involve humans in various ways, their effectiveness... Sample PDF
Human Factors in Information Security and Privacy
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Chapter 36
Wm. Arthur Conklin
Software defects lead to security vulnerabilities, which cost businesses millions of dollars each year and threaten the security of both individuals... Sample PDF
Threat Modeling and Secure Software Engineering Process
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Chapter 37
Christopher M. Botelho, Joseph A. Cazier
The threat of social engineering attacks is prevalent in today’s society. Even with the pervasiveness of mass media’s coverage of hackers and... Sample PDF
Guarding Corporate Data from Social Engineering Attacks
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Chapter 38
Tom Clark
Data storage is playing an increasingly visible role in securing application data in the data center. Today virtually all large enterprises and... Sample PDF
Data Security for Storage Area Networks
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Chapter 39
Edgar Weippl
This chapter outlines advanced options for security training. It builds on previous publications (Weippl 2005, 2006) and expands them by including... Sample PDF
Security Awareness: Virtual Environments and E-Learning
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Chapter 40
Manish Gupta
Enterprises are increasingly interested in new and cost effective technologies to leverage existing investments in IT and extend capabilities to... Sample PDF
Security-Efficient Identity Management Using Service Provisioning (Markup Language)
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Chapter 41
Dwayne Stevens, David T. Green
Voice over Internet Protocol (VoIP) networks signal an evolution in telecommunications that is accelerating the convergence of the Internet and the... Sample PDF
A Strategy for Enterprise VoIP Security
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Chapter 42
Jose M. Torres
This chapter presents an Information Systems Security Management Framework (ISSMF) which encapsulates eleven Critical Success Factors (CSFs) along... Sample PDF
Critical Success Factors and Indicators to Improve Information Systems Security Management Actions
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Chapter 43
Rebecca H. Rutherfoord
This chapter will deal with issues of privacy, societal, and ethical concerns in enterprise security. Security for a company is defined as... Sample PDF
Privacy, Societal, and Ethical Concerns in Security
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Chapter 44
Rodolfo Villarroel, Eduardo Fernández-Medina, Juan Trujillo, Mario Piattini
This chapter presents an approach for designing secure Data Warehouses (DWs) that accomplish the conceptual modeling of secure DWs independently... Sample PDF
An MDA Compliant Approach for Designing Secure Data Warehouses
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Chapter 45
Hai Wang
This chapter introduces the survivability evaluation, especially on the corresponding evaluation criteria and modeling techniques. The content of... Sample PDF
Survivability Evaluation Modeling Techniques and Measures
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Chapter 46
Art Taylor
With the rise of the Internet, computer systems appear to be more vulnerable than ever from security attacks. Much attention has been focused on the... Sample PDF
The Last Line of Defense: A Comparison of Windows and Linux Authentication and Authorization Features
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Chapter 47
M. Pradhan
Information Technology can be used at all levels to counter attack bioterrorism. This article gives an overview of use of Information Technology for... Sample PDF
Bioterrorism and Biosecurity
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About the Contributors