MLA
Amorim, V., and S. Santana. "Business Integration in the Insurance Industry: The Intermediary Side of the Question." Adaptive Technologies and Business Integration: Social, Managerial and Organizational Dimensions, edited by Maria Manuela Cruz-Cunha, et al., IGI Global, 2007, pp. 118-136. https://doi.org/10.4018/978-1-59904-048-6.ch006
APA
Amorim, V. & Santana, S. (2007). Business Integration in the Insurance Industry: The Intermediary Side of the Question. In M. Cruz-Cunha, B. Conceicao Cortes, & G. Putnik (Eds.), Adaptive Technologies and Business Integration: Social, Managerial and Organizational Dimensions (pp. 118-136). IGI Global. https://doi.org/10.4018/978-1-59904-048-6.ch006
Chicago
Amorim, V., and S. Santana. "Business Integration in the Insurance Industry: The Intermediary Side of the Question." In Adaptive Technologies and Business Integration: Social, Managerial and Organizational Dimensions, edited by Maria Manuela Cruz-Cunha, Bruno Conceicao Cortes, and Goran D. Putnik, 118-136. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-048-6.ch006
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