Case Study for Internal Users

Case Study for Internal Users

Roberto Paiano (University of Salento, Italy), Anna Lisa Guido (University of Salento, Italy) and Andrea Pandurino (University of Salento, Italy)
DOI: 10.4018/978-1-60566-300-5.ch009
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Abstract

The case immediately introduces it as a case strongly oriented to the logic of process and for which the operator, which in this context operates by the business intranet, does not have necessity of particular navigation, but it only has to limit itself to performing the orders of service. For this case study, therefore, the problem to choose the better methodology to apply is not present, but that proposed for the internal users immediately seems the most suitable.
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Details Of The Process

The citizen can fill out the form to be able to make the due payment both personally and turning to advisors that perform the calculation in place of it. Of course, in the calculation of the tax the citizen or the advisor will be supported by the application.

The citizen can fill out the form without using the application, in such a case, an advisor entrusted by the public administration will insert and transmit the data pointed out by the citizen itself.

The business expert realizes a first design of the process using the BPMN™ notation (OMG, 2006). The produced diagram introduces a general vision of the process, putting in evidence the different involved actors and the relationship among them (Figure 1).

Figure 1.

BPMN design of the process realized by the business analyst

Complete Chapter List

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Dedication
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
Table of Contents
Foreword
Paolo Paolini
Acknowledgment
Roberto Paiano
Chapter 1
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
The analysis of the business processes, realized through visits and interviews to the employees, must necessarily aim to provide for visibility to a... Sample PDF
Evolution of Business Process Notation
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Chapter 2
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
In this chapter, the main methodologies of Web application design established into the international scientific panorama are presented. Each of... Sample PDF
Web Information System Design Methodologies Overview
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Chapter 3
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
IDM provides also a good organization of pages with PIDM that, producing different views, allows focusing on different design aspects. IDM inherits... Sample PDF
Details About IDM Web Application Design Methodology
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Chapter 4
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
It is now clear that a careful initial phase of design, above all that it concerns for the complex Web information systems, it is essential to... Sample PDF
A Brief Introduction to Ontology
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Chapter 5
The Design Vision  (pages 106-130)
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
From the considerations made in the previous chapters, it emerges that the design of the complex Web information system must consider in a separate... Sample PDF
The Design Vision
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Chapter 6
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
There are several problems to face in the definition of the methodology of design object of this chapter. In regards to the internal users of the... Sample PDF
Web Application Process-Oriented Design for External Users
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Chapter 7
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
The case of study in examination has the goal of realizing a Web application to support an operator of a tourist agency that wants to realize a... Sample PDF
A Case Study for External Users
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Chapter 8
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
As more times underlined within this book, when the application is turned to the inside, users of the company that do not need information of... Sample PDF
Web Application Process-Oriented Design for Internal Users
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Chapter 9
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
The case immediately introduces it as a case strongly oriented to the logic of process and for which the operator, which in this context operates by... Sample PDF
Case Study for Internal Users
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Chapter 10
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
Surely, the design phase is one of the most important in the whole information system life cycle. The design phase allows realizing of the... Sample PDF
From the Model to the Code Generator
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Chapter 11
Technological Choices  (pages 233-252)
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
Referring back to how much was described in the preceding chapters, we introduce in this chapter the technological choices made up in order to... Sample PDF
Technological Choices
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Chapter 12
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
As it will be clearer subsequently, two different technologies will be used for realizing the generation of the code; the first one predominantly... Sample PDF
Tool to Support the Design Methdology: A Configurable Editor
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Chapter 13
Code Generators  (pages 287-310)
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
In this chapter, the design and the development of the code generating tools based on the technologies (described in Chapter XI) are presented. In... Sample PDF
Code Generators
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Chapter 14
Case Studies  (pages 311-352)
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
This chapter presents the detailed output of the two code generators showed in the previous chapter. For the first code generator software, the main... Sample PDF
Case Studies
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Chapter 15
Conclusions  (pages 323-358)
Roberto Paiano, Anna Lisa Guido, Andrea Pandurino
In this chapter, we briefly summarize the results achieved in this book, and we will provide some indications on possible future developments. In... Sample PDF
Conclusions
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About the Authors