A Case Study on the Selection and Evaluation of Software for an Internet Organisation

A Case Study on the Selection and Evaluation of Software for an Internet Organisation

Pieter Van Staaden (Media24 Ltd., South Africa)
DOI: 10.4018/978-1-59140-802-4.ch012
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Abstract

The author conducted research to determine whether IT managers, IT auditors, users, management, etc. (all decision-makers) use a certain evaluation and selection process to acquire software to meet business objectives and the requirement of users. An argument was used that the more thorough the software evaluation and selection process, the more likely it would be that the organisation will chose software that meets these targets. The main objective of the research was therefore to determine whether Media24 uses evaluation methods and obtains the desired results. The results confirmed that Media24 uses suggested protocol as noted in the theory for software acquisition correctly during most stages.

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