Changing IT skills: The Impact of Sourcing Strategies on In-House Capability Requirements
Christine V. Bullen (Stevens Institute of Technology, USA), Thomas Abraham (Kean University, USA), Kevin Gallagher (Florida State University, USA), Kate M. Kaiser (Marquette University, USA) and Judith Simon (University of Memphis, USA)
Copyright: © 2008
The increasingly global sourcing of IT work and other socio-economic trends are prompting fundamental changes in the availability of IT skills needed in both client and vendor organizations. This article analyzes the results of a survey conducted in 2005, in which IT executives were asked to describe the skills they felt were critical to keep in house now and in 2008. The top ten current skills included three in project management, five in business domain and three in technical. In 2008, the top five emerging skills are almost all business domain while the top five exiting skills are all technical. Our findings indicate that the critical skills to keep in-house are primarily client-facing skills, even when they are technical. Findings indicate that IT professionals need to have a balance that demonstrates a foundation in the traditional “hard skills” and experience with “softer” business-oriented skills.