Choosing the Server Operating Platform for Business Continuity

Choosing the Server Operating Platform for Business Continuity

Nijaz Bajgoric (University of Sarajevo, Bosnia)
DOI: 10.4018/978-1-60566-160-5.ch008
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Chapter VIII discusses the server operating systems’ main attributes from the selection perspective. Several selection criteria are explained through a model that contains 22 most important features of server operating systems in regard to business continuity perspective. Some empirical studies and results on the performances of most widely used server operating systems are provided.
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Framework For Selection

An introductory framework on how to select an appropriate server operating system is presented in this section.

Mission critical applications are installed on enterprise servers that are operated by server operating systems. Therefore, availability of such systems is of extreme importance for organizations that use such applications and implement them within the integrated application suites of enterprise information systems such as enterprise resource planning, customer relationship management, supply chain management, electronic commerce. The same applies even if an organization still uses its legacy system.

As already mentioned in the introductory chapters, when server hardware and server operating system platforms are considered, server operating systems’ availability is today expressed in terms of “nines,” a number that determines the system’s uptime. According to this approach, the “five-nines” is referred to as a system with 99.999% uptime—the availability ratio, which is regarded as the highest number achievable today. HP, for example, claims that its Integrity NonStop servers can provide 99.99999% availability (“seven nines”), uptime level which translates to less than 3 seconds of unplanned downtime a year. The availability of mainframes, some proprietary platforms (e.g., OpenVMS) and some UNIX systems can be as high as 99.999%, which corresponds to a downtime of five minutes per year. “Four-nines” availability (99.99%) corresponds to a downtime of 53 minutes per year, while 99.9% (“three-nines”) means 8.8 hours of downtime per year.

HP’s OpenVMS, developed by Digital thirty years ago in the form of VMS for VAX machines, and IBM’s z/OS (formerly OS/390) are generally regarded today to be the two “world class” operating systems for mission critical applications that require high availability. Many of the applications in the banking sector and other financial services, healthcare, transportation and telecommunications industries require both high system uptime and high scalability.

System downtime requirements can range from almost zero-downtime to five seconds per year or five minutes per year. In addition to high availability ratios, these systems are expected to provide high performance ratios (thousands transactions per second) and huge storage requirements measured in multiple terabytes.

Availability classification, levels of availability and corresponding annual downtime are given in the Figure 1.

Figure 1.

Availability classification (Source: Marchi & Watson, 2002)

A more detailed specification of uptime/downtime scenarios is given in Figure 2.

Figure 2.

Downtime classification (Source: Wikipedia,

However, high availability systems are expensive, complex to maintain and administer and require skilled professionals. The 99.999% uptime is difficult to achieve and sometime may not be worth the cost it requires. Some businesses would benefit from these expenditures, but some would not. Therefore, a serious return of investment analysis (ROI) is needed in order to justify such a kind of investment.

In a report issued in May 2006, IDC stated that “True high availability refers to applications and services that are continuously operational and accessible by users, irrespective of failure type. True high availability addresses availability of user connectivity to applications in a seamless fashion by proactively monitoring for errors, continually keeping local and remote configurations cloned or consistent, and eliminating manual processes such as scripting and reboots.”

The ability of a specific SOS platform to provide high levels of uptime depends on several factors (capabilities), such as:

  • Reliability and availability of the server platform’s components (processor, memory, server operating system)

  • Components’ integratibility

  • Multi-processor and multi-node support

  • Fault-tolerant capabilities

  • Clustering options

  • Workload management support

  • Security solutions.

Complete Chapter List

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Nijaz Bajgoric
Table of Contents
Angappa Gunasekaran
Nijaz Bajgoric
Nijaz Bajgoric
Chapter 1
Nijaz Bajgoric
The first chapter aims at defining a “big picture” of contemporary business and business computing. Business pressures and business risks are... Sample PDF
Business Computing in the Internet Era
Chapter 2
Economics of Downtime  (pages 23-39)
Nijaz Bajgoric
After introducing some basic facts on how today’s businesses are faced with several types of business risks, the second chapter tends to explain one... Sample PDF
Economics of Downtime
Chapter 3
Nijaz Bajgoric
The previous chapter introduced the two major concepts of continuous computing: downtime and uptime. Chapter three goes a step further and aims at... Sample PDF
Business Continuity and Business Continuity Drivers
Chapter 4
Nijaz Bajgoric
Based on the framework defined in Chapter III, the fourth chapter discusses the models of information architectures that are used in implementing... Sample PDF
Information Architectures for Business Continuity
Chapter 5
Nijaz Bajgoric
After identifying major downtime points within a client-server architecture in Chapter IV, Chapter V discusses in more details enterprise servers... Sample PDF
Server Operating Environment and Business Continuity Drivers
Chapter 6
Server Operating Systems  (pages 103-131)
Nijaz Bajgoric
Server configurations described in Chapter V are operated by server operating systems. Server-based application software and business-critical... Sample PDF
Server Operating Systems
Chapter 7
Nijaz Bajgoric
Server operating systems described in Chapter VI usually come preinstalled. Additional components can be installed “on-demand” in the form of... Sample PDF
Advanced Server Technologies for Business Continuity
Chapter 8
Nijaz Bajgoric
Chapter VIII discusses the server operating systems’ main attributes from the selection perspective. Several selection criteria are explained... Sample PDF
Choosing the Server Operating Platform for Business Continuity
Chapter 9
Nijaz Bajgoric
Chapter IX focuses on the role of system administration as an IT-profession and system administrator as a person who does the administrative... Sample PDF
System Administration and System Administrator's Role in Business Continuity
Chapter 10
Nijaz Bajgoric
Chapters V-IX dealt with server operating environment and its role in ensuring business continuity mostly in cases of ongoing data processing... Sample PDF
Backup and Recovery Technologies for Business Continuity
Chapter 11
Nijaz Bajgoric
In addition to standard storage and traditional tape-based backup technologies explained in Chapter X, businesses employ advanced storage... Sample PDF
Advanced Storage Technologies for Business Continuity
Chapter 12
Nijaz Bajgoric
Continuous computing technologies explored in previous chapters, in many cases, are located on different locations. However, they depend on each... Sample PDF
Networking Technologies for Business Continuity
Chapter 13
Nijaz Bajgoric
After explaining several continuous computing technologies in previous chapters, the book focuses on business continuity management in Chapter XIII.... Sample PDF
Business Continuity Management
Chapter 14
Nijaz Bajgoric
Continuous computing technologies are employed in order to achieve business continuity from the business operations perspective. In the same time... Sample PDF
Business Continuity for Business Agility
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