MLA
Carroll, John M., et al. "Classroom Critical Incidents." Encyclopedia of Distance Learning, edited by Caroline Howard, et al., IGI Global, 2005, pp. 233-239. https://doi.org/10.4018/978-1-59140-555-9.ch034
APA
Carroll, J. M., Neale, D. C., & Isenhour, P. L. (2005). Classroom Critical Incidents. In C. Howard, J. Boettcher, L. Justice, K. Schenk, P. Rogers, & G. Berg (Eds.), Encyclopedia of Distance Learning (pp. 233-239). IGI Global. https://doi.org/10.4018/978-1-59140-555-9.ch034
Chicago
Carroll, John M., Dennis C. Neale, and Philip L. Isenhour. "Classroom Critical Incidents." In Encyclopedia of Distance Learning, edited by Caroline Howard, et al., 233-239. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-555-9.ch034
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