MLA
Grafton, Carl, and Anne Permaloff. "Computer Tools for Better Public Sector Management." Public Information Technology: Policy and Management Issues, edited by G. David Garson, IGI Global, 2003, pp. 190-220. https://doi.org/10.4018/978-1-59140-060-8.ch009
APA
Grafton, C. & Permaloff, A. (2003). Computer Tools for Better Public Sector Management. In G. Garson (Ed.), Public Information Technology: Policy and Management Issues (pp. 190-220). IGI Global. https://doi.org/10.4018/978-1-59140-060-8.ch009
Chicago
Grafton, Carl, and Anne Permaloff. "Computer Tools for Better Public Sector Management." In Public Information Technology: Policy and Management Issues, edited by G. David Garson, 190-220. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-060-8.ch009
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