Conclusion, Implications, and Future Trends

Conclusion, Implications, and Future Trends

Mahmud Akhter Shareef (Carleton University, Canada), Yogesh K. Dwivedi (Swansea University, UK), Michael D. Williams (Swansea University, UK) and Nitish Singh (Boeing Institute of International Business at St. Louis University, USA)
DOI: 10.4018/978-1-60566-412-5.ch013
OnDemand PDF Download:
$37.50

Abstract

The explosive proliferation of Internet users has led to dramatic shifts in the methodology of conducting business and the business paradigms. Currently, business organizations can reach anywhere in the world quite substantially within virtually no time. Consequently, supply chain management among partners including customers is so dynamic that business organizations are considering their customers and partners just attached with them. This changed paradigm has left an innumerable scope for exploring global markets, especially for the Internet economy, for example., EC. EC presents enormous opportunities for businesses, consumers, and governments. Since the Internet is the main driving force of EC, and the proliferation of the Internet across countries is terrific, it is quite understandable that Internet economy might have an uncertain future.
Chapter Preview
Top

13.2. Conclusion

The first division of the book has two chapters to provide basic concepts and interrelated issues of EC. In this connection, this division, in the first chapter, has illustrated fundamental concepts of M-commerce, a subset of EC, and explained online government system, viz., EG, an extensive use of ICT in public administration.

The first two chapters of this book are designed to provide introductory concepts and aspects of EC to the readers. These two chapters explain the fundamentals of EC, its diffusion, proliferation, adoption, globalization, and the contemporary managerial issues related to EC. The related concepts of EC are also defined and elaborated in this scope. From different statistical analyses and reports, it is imperative that shedding deep light on the diffusion of EC and its possible consequences in terms of globalization is congruent to most topical issues.

Service quality paradigms and quality management practice for successful proliferation of EC are explained in details in the second division. Since consumers of developed and developing countries differ significantly in perceiving service quality of EC, quality management practice (QMP) is imperative for the globalization of EC. These issues have potential merits to be discussed in this scope and are addressed in this division. This division has two chapters.

Globalization of EC is certainly a function of global consumers’ acceptance, use, and adoption of this phenomenon. Very rationally, consumers’ perception of EC is a determining factor in this context. When we conjecture that EC is inherently global, therefore, global consumers’ perception of service quality, grounded in cultural and social diversity, is a potential criterion to be addressed and analyzed. Chapter III of the book is designed to impart some general idea about expectation and performance of different service quality attributes for B2C EC as revealed by different researchers.

Complete Chapter List

Search this Book:
Reset
Dedication
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams
Table of Contents
Foreword
Mohini Singh
Acknowledgment
Chapter 1
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
The growth, integration, and sophistication of ICT are changing our society and economy. The emergence of the Internet as a general communication... Sample PDF
Introduction to E-Commerce
$37.50
Chapter 2
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
Electricity, telecommunication, integrated circuits, networking, and the Internet fostered a revolution by delivering distinctive services. The... Sample PDF
E-Commerce Background
$37.50
Chapter 3
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
Customers’ perception and expectation of service quality dimensions for any field, whereas it is traditional commerce or EC, has a close relation... Sample PDF
Service Quality of E-Commerce for Global Consumers
$37.50
Chapter 4
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
Since Internet is the primary driving force of E-Commerce (EC), it has global phenomena. Consequently, Internet market is diffusing from the west to... Sample PDF
Global Quality Management Practice for E-Commerce
$37.50
Chapter 5
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
As we have already mentioned in the Preface of this book, mentioning EC in this chapter will signify and mean B2C EC unless it is mentioned... Sample PDF
E-Commerce Diffusion: Critical Factors Affecting Diffusion of E-Commerce
$37.50
Chapter 6
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
Based on the theoretical framework revealed in Chapter V, this chapter is intended to investigate the country-specific roles of governments, private... Sample PDF
Diffusion of E-Commerce in Developed and Developing Countries: Comparative Studies
$37.50
Chapter 7
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
This chapter is aimed to provide a fundamental conceptual framework for adoption of EC by the consumers of developing countries. Through extensive... Sample PDF
E-Commerce Adoption in Developing Countries
$37.50
Chapter 8
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
This chapter examines the influence of some relevant factors on the acceptance of internet and E-Business technologies in Maritime Canada’s SMEs... Sample PDF
Influencing Factors and the Acceptance of Internet and E-Business Technologies in Maritime Canada's SMEs: An Analysis
$37.50
Chapter 9
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
Information and communication technology (ICT) is the prime driving force of Internet economy. Therefore, before implementing E-Commerce (EC) and... Sample PDF
Effect of Proliferation and Resistance of Internet Economy: Understanding Impact of Information and Communication Technology in Developing Countries
$37.50
Chapter 10
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
This current conceptual study reviews the literature of globalization and EC, and reveals three independent variables that help to determine... Sample PDF
Globalization and Relevant Strategy for E-Commerce
$37.50
Chapter 11
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
As global e-commerce is expanding and the global online marketplace is becoming more lucrative for marketers, there is a surge in proliferation of... Sample PDF
Culturally Customizing International Web Sites
$37.50
Chapter 12
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
For the last two decades, companies have been increasingly operating in many foreign markets. Serving local consumers effectively and thus achieving... Sample PDF
A Cultural Perspective on Web Site Localization
$37.50
Chapter 13
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh
The explosive proliferation of Internet users has led to dramatic shifts in the methodology of conducting business and the business paradigms.... Sample PDF
Conclusion, Implications, and Future Trends
$37.50
About the Authors