Corporate Adoption of Mobile Cell Phone: Business Opportunities for 3G and Beyond

Corporate Adoption of Mobile Cell Phone: Business Opportunities for 3G and Beyond

G.K. Roberts (University of Redlands, USA) and James B. Pick (University of Redlands, USA)
DOI: 10.4018/978-1-59140-570-2.ch002
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Abstract

This chapter identifies the technology and non-technology factors that companies consider important in deciding to adopt and deploy wireless devices designed for mobile telephony and information services, the extent of current use of cell phones, the extent of existing utilization and/or planning for Web-enabled cell phone use, the constraining factors in their deployment decisions, how such decisions are made, and the practical technology implications for decision-making, including beyond 3G. This chapter seeks to help decision makers by shedding light on the adoption process. The conceptual model combines the TAM and innovation adoption/diffusion models, adding the factors of security, cost, reliability, digital standards/regulatory environment, technology product suitability, and future Web connectivity. Case study methodology is utilized for five manufacturing and technology firms. A key finding is that the most important technology decision factors are security, reliability, and Web connectivity. Although the current uses are dominated by voice, Web-enabled capability dominates future decision-making.

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Table of Contents
Acknowledgments
Margherita Pagani
Chapter 1
Margherita Pagani
Nearly every incumbent operator in the wireless market has experienced business problems in recent years. The reason for this is the opening of the... Sample PDF
3G Wireless Market Attractiveness: Dynamic Challenges for Competitive Advantages
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Chapter 2
G.K. Roberts, James B. Pick
This chapter identifies the technology and non-technology factors that companies consider important in deciding to adopt and deploy wireless devices... Sample PDF
Corporate Adoption of Mobile Cell Phone: Business Opportunities for 3G and Beyond
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Chapter 3
Elizabeth Fife, Francis Pereira
The evaporation of dramatic growth forecasts for mobile data services highlights the need for greater understanding of user’s behavior, needs and... Sample PDF
Adoption of Mobile Data Services: Towards a Framework for Sector Analysis
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Chapter 4
Phillip Olla
This chapter will describe how space technologies can be incorporated into terrestrial 3G /4G mobile telecommunication infrastructure to provide... Sample PDF
Incorporating Commercial Space Technology into Mobile Services: Developing Innovative Business Models
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Chapter 5
Holtjona Galanxhi-Janaqi, Fiona F.H. Nah
Ubiquitous commerce, also referred to as “u-commerce” or “über-commerce”, is the combination of electronic, wireless/mobile, television, voice, and... Sample PDF
Ubiquitous Commerce: Beyond Wireless Commerce
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Chapter 6
Bardo Fraunholz, Chandana Unnithan, Jürgen Jung
With dynamic growth and acceptance of mobile devices, many innovative business applications are beginning to emerge. Tracking and tracing seems to... Sample PDF
Tracking and Tracing Applications of 3G for SMEs
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Chapter 7
Spiros Louvros, Athanassios C. Iossifides
In this chapter, a multi-layer ATM architecture is proposed for the interconnection of current and future mobile communications nodes. Consisting of... Sample PDF
Next Generation Cellular Network Planning: Transmission Issues and Proposals
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Chapter 8
John Schormans, Chi M. Leung
New business opportunities for mobile, wireless, and fixed networks are going to require managed packet based services; this requires SLAs that... Sample PDF
Packet Level Performance Measurement Schemas and Their Limitations
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Chapter 9
Claus Dietze
This chapter gives an introduction into the smart card technology and its history by outlining the role of the smart card in mobile communications... Sample PDF
The Smart Card in Mobile Communications: Enabler of Next-Generation (NG) Services
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Chapter 10
Göran Pulkkis, Kaj J. Grahn, Jonny Karlsson, Mikko Martikainen, Daniel E. Daniel
This chapter is a topical overview of wireless local area network security evolution. WLAN security threats are surveyed. Covered standards include... Sample PDF
Recent Development in WLAN Security
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Chapter 11
Marco Cremonini, Ernesto Damiani, Sabrina De Capitani di Vimercati, Angelo Corallo, Gianluca Elia
Mobile systems and applications are raising some important information security and privacy issues. This chapter discusses the need for privacy and... Sample PDF
Security, Privacy, and Trust in Mobile Systems and Applications
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Chapter 12
Ioannis P. Chochliouros, Anastasia S. Spiliopoulou-Chochliourou
Mobile communications are fundamental to business operations, individual lifestyles and the welfare of the European economy. The proposed work aims... Sample PDF
Visions for the Completion of the European Successful Migration to 3G Systems and Services: Current and Future Options for Technology Evolution, Business Opportunities, Market Development, and Regulate
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About the Authors