Now that we have covered technology knowledge and skills, it is time to review other issues that can impact success in a distance course or program. A major consideration is course or program management. This is an area with a variety of policies and guidelines. Course and program policies, procedures, and management may be coordinated by a centralized unit within an institution, but instructors and instructional designers need to be aware of the applications of management issues. What are the policies and procedures that should be implemented to ensure that best practices are met?