Creating Value Through Alliances

Creating Value Through Alliances

Craig LeClair (ADP Brokerage Services, USA)
Copyright: © 2005 |Pages: 16
DOI: 10.4018/978-1-59140-805-5.ch012
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Abstract

Many emerging company’s products do not bridge from the old way of doing things to the new. The customer may be forced to use the Web and frustrated beyond belief because no human being is available. Or they are sent e-mail with a document link but cut off unexpectedly from paper. We can learn from tollbooths. They use wireless technology to move cars to “fast lanes” that do not require humans to collect the tolls. But wisely, they have not cut over to fast lanes all at once. They know only a few drivers would be ready with the rest bewildered and angry.

Complete Chapter List

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Dedication
Table of Contents
Acknowledgments
Chapter 1
Craig LeClair
Enterprise-level information systems are the information technologies (IT) that firms use to support their core business processes, such as sales... Sample PDF
An Implementation View of Value
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Chapter 2
Behavioral Change  (pages 10-39)
Craig LeClair
It is just not possible to deploy a new technology without affecting the behavior of the owners and users. Yet our product design, installation and... Sample PDF
Behavioral Change
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Chapter 3
Assimilation  (pages 40-64)
Craig LeClair
As discussed in Chapter I, successful enterprise software will assimilate rather than disrupt in their market niches. Assimilation is gradual change... Sample PDF
Assimilation
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Chapter 4
Craig LeClair
To be successful a customers must be able to install and implement the enterprise solution within a reasonable time and without too much effort.... Sample PDF
Implementation Difficulty
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Chapter 5
Craig LeClair
Corporations that need technology must make a decision. They can solve the problem themselves or purchase an outside product or service. Their core... Sample PDF
Customer Core Competency
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Chapter 6
Craig LeClair
This chapter first describes challenges that software companies face in making a strong business case to prospective customers. These include a... Sample PDF
The Customer-Focused Business Care
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Chapter 7
Craig LeClair
Renes Descartes (1596-1650) was a man of many talents. He was a mathematician, scholar, traveler, physicist, philosopher and thinker. In his spare... Sample PDF
Assessing Your Effect on the Customer
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Chapter 8
Craig LeClair
This chapter addresses issues in systems development and design of software products. The goal is to describe three problems in the industry. First... Sample PDF
Product Development Background
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Chapter 9
Craig LeClair
This chapter addresses the inability of current methods to factor in human and organizational issues, the high number of “one-off” solutions... Sample PDF
A Customer-Focused Value Discovery Process
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Chapter 10
Strategic Assessment  (pages 186-202)
Craig LeClair
Having a strategy and sticking to it is difficult for enterprise software companies. They can apply their skills and technology to many business... Sample PDF
Strategic Assessment
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Chapter 11
Craig LeClair
Your business is based on great ideas. You and a very talented team of engineers and business people are trying to figure out how to translate these... Sample PDF
Organizational Issues of Emerging Companies
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Chapter 12
Craig LeClair
Many emerging company’s products do not bridge from the old way of doing things to the new. The customer may be forced to use the Web and frustrated... Sample PDF
Creating Value Through Alliances
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Chapter 13
Craig LeClair
Offshore development is no longer a trend, but a fact of life for building enterprise software. Programmers and operations staffs from the developed... Sample PDF
Value Creation Using Offshore Resources
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Chapter 14
Craig LeClair
There is been much written on the period between Netscape going public on August 9, 1995, and NASDAQ peaking at 5,048.62 on February 29, 2000. March... Sample PDF
Company Valuation and Financing
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About the Author