Critical Success Factors for IS Implementation in China: A Multiple-Case Study from a Multiple-Stage PerspectiveHuixian Li (Accenture Consulting Company, P. R. China), John Lim (National University of Singapore, Singapore), K. s. Raman (National University of Singapore, Singapore) and Yin P. Yang (National University of Singapore, Singapore)
Copyright © 2007.
31 pages.
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DOI: 10.4018/978-1-59904-102-5.ch004
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MLA
Li, Huixian, John Lim, K. s. Raman and Yin P. Yang. "Critical Success Factors for IS Implementation in China: A Multiple-Case Study from a Multiple-Stage Perspective." Information Resources Management: Global Challenges. IGI Global, 2007. 76-106. Web. 23 May. 2013. doi:10.4018/978-1-59904-102-5.ch004
APA
Li, H., Lim, J., Raman, K. S., & Yang, Y. P. (2007). Critical Success Factors for IS Implementation in China: A Multiple-Case Study from a Multiple-Stage Perspective. In W. Law (Ed.), Information Resources Management: Global Challenges (pp. 76-106). Hershey, PA: Idea Group Publishing. doi:10.4018/978-1-59904-102-5.ch004
Chicago
Li, Huixian, John Lim, K. s. Raman and Yin P. Yang. "Critical Success Factors for IS Implementation in China: A Multiple-Case Study from a Multiple-Stage Perspective." In Information Resources Management: Global Challenges, ed. Wai K. Law, 76-106 (2007), accessed May 23, 2013. doi:10.4018/978-1-59904-102-5.ch004
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  | | TopAbstractWhereas the literature indicates critical success factors (CSF) for IS implementation success, it is the thesis of this chapter that in situations involving government policy and business environments that are radically different from the West, there exist different and context-specific CSF; the focus of this chapter is on Chinese businesses. This chapter presents a multiple-case study, guided by a multi-stage perspective, consisting of eight computer applications in four representative companies; for each company, two applications—finance and manufacturing requirements planning (MRP)—were studied. Findings suggest 10 factors shown critical for IS implementation success in the Chinese organizations. We highlight and discuss five novel factors especially relevant to the Chinese context. This exploratory work initiates a call for more in-depth investigations incorporating the dimensions of differing government policy and business environments for future research in this area. The findings also offer practitioners a set of guidelines in implementing IS applications in China. TopComplete Chapter List
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Reset | 1. |
Xiuzhen Feng (Beijing University of Technology, P. R. China)
As modern business activities become increasingly global, so too does information resource management (IRM). To manage information resources successfully in this glo...
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| 2. |
Amel B. Zakour (FSJEGJ, Tunisia)
This chapter introduces national culture as a possible factor accounting for the differences in information technology adoption and use between countries. Based upon...
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| 3. |
Fjodor Ruzic (Institute for Informatics, Croatia)
This chapter is on cultural aspects of information-communications systems embedded into new media environment and invisible e-technologies, and on a new age of socia...
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| 4. |
Huixian Li (Accenture Consulting Company, P. R. China), John Lim (National University of Singapore, Singapore), K. s. Raman (National University of Singapore, Singapore), Yin P. Yang (National University of Singapore, Singapore)
Whereas the literature indicates critical success factors (CSF) for IS implementation success, it is the thesis of this chapter that in situations involving governme...
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| 5. |
Ioannis Chochliouros (Hellenic Telecommunications organization S.A. (OTE), Greece and University of Peloponnese, Greece), Ioannis Bougos (Hellenic Telecommunications Organization S.A. (OTE), Greece Independent Consultant, Greece), Stergios Chochliouros (Hellenic Telecommunications organization S.A. (OTE), Greece)
Various European initiatives and appropriate policies have been deployed (and are still in progress) to promote the creation and the distribution of new forms of ele...
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| 6. |
Ramesh Subramanian (Quinnipiac University, USA)
This chapter introduces Homi K. Bhabha’s post-colonial social theory of interstitial perspective and then discusses the application or overlay of the constructs that...
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| 7. |
Saulo F.A. Barretto (Research Institute for Information Technology, Brazil), Renata Piazalunga (Research Institute for Information Technology, Brazil), Dalton Martins (Research Institute for Information Technology, Brazil), Claudio Prado (Research Institute for Information Technology, Brazil, Célio Turino, Ministry of Culture,)
In this chapter, we present the digital culture project that has been developed in Brazil and supported by the Brazilian government, which determined that the proces...
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| 8. |
Ying Liang (University of Paisley, UK)
Web-based information systems (WBIS) aim to support e-business using IT, the World Wide Web, and the Internet. This chapter focuses on the Web site part of WBIS and...
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| 9. |
Tom S. Chan (Southern New Hampshire University, USA)
This chapter discusses the challenges in constructing a culture-centric Web site. The Internet has expanded business opportunities into global marketplaces that were...
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| 10. |
NIng Li (University of Guam, Guam), Don E. Kash (George Mason University, USA)
This chapter investigates the role of information and knowledge management in innovation of complex technologies. A conceptual framework for three patterns of techno...
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| 11. |
Michel Grundstein (MG Conseil & Paris Dauphine University, France)
Analyzing an information system through knowledge’s point of view causes a change that inevitably engenders the awareness of the importance of the human and socio-cu...
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| 12. |
Timothy Shea (University of Massachusetts Dartmouth, USA), David Lewis (University of Massachusetts Dartmouth, USA)
This chapter introduces how culture impacts global knowledge sharing. Effective knowledge sharing (KS), one of the four interdependent dimensions of knowledge manage...
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| 13. |
Indrawati Nataatmadja (University of Technology, Australia), Laurel Dyson (University of Technology, Australia)
This chapter demonstrates how managers can use information and communication technology (ICT) more effectively in culturally diverse workforces. Basing our analysis...
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| 14. |
Linda Duxbury (Carleton University, Canada), Ian Towers (Carleton University, Canada), Christopher Higgins (The University of Western Ontario, Canada), John A. Thomas (Carleton University, Canada)
This chapter explores the use of work-extension technologies such as e-mail, Black-Berry devices, portable computers, and cell phones. After a review of the literatu...
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| 15. |
Dianna Newman (University at Albany / SUNY, USA), Aikaterini Passa (University at Albany / SUNY, USA)
This chapter presents a multi-phase cyclical model of designing, developing, and evaluating instructional technology (IT) learning systems based on inclusion of user...
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| 16. |
Gabriela Aranda (GIISCo Research Group, Universidad Nacional del Comahue, Argentina), Aurora Vizcaíno (ALARCoS Research Group, Universidad de Castilla-La Mancha, Spain), Alejandra Cechich (GIISCo Research Group, Universidad Nacional del Comahue, Argentina), Mario Piattini (ALARCoS Research Group, Universidad de Castilla-La Ma)
This chapter introduces a model based on techniques from cognitive psychology as a means to improve the requirement elicitation in global software development projec...
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| 17. |
Cheon-Pyo Lee (Carson-Newman College, USA)
This chapter explains the electronic media diffusion process within organizations and provides a guideline to implement electronic media within organizations. The co...
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| 18. |
Richard Colfax (University of Guam, Guam), Karri Perez (TeleGuam Holding, LLC, Guam)
Global organizations (GOs) rely on global IT teams to remain competitive and link global operations. The Global Organizational Fit Pyramid can facilitate decision ma...
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