Cultural Diversity Challenges: Issues for Managing Globally Distributed Knowledge Workers in Software Development

Cultural Diversity Challenges: Issues for Managing Globally Distributed Knowledge Workers in Software Development

Haiyan Huang (The Pennsylvania State University, USA) and Eileen A. Trauth (The Pennsylvania State University, USA)
Copyright: © 2007 |Pages: 23
DOI: 10.4018/978-1-59140-917-5.ch011
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Abstract

This chapter discusses cultural diversity challenges in globally distributed software development and the implications for educating and managing the future global information technology workforce. It argues that the work practices of global software development are facing a variety of challenges associated with cultural diversity, which are manifested in and can be analyzed from three dimensions: the work environment of global software development, the globally distributed knowledge workers, and the global software development work. It further articulates how cultural diversity is manifested in these three dimensions. Furthermore, it highlights the importance of developing cultural awareness and cultural diversity understanding as important skills for the future information technology workforce.

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Table of Contents
Acknowledgments
Chapter 1
Keri A. Logan, Barbara Crump
This chapter discusses workplace attitudes and policies that continue to affect women’s participation, retention, and promotion in the information... Sample PDF
Managing New Zealand Women in IT
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Chapter 2
Eileen A. Trauth, Jeria L. Quesenberry
Despite increases of women in the labor force, females are largely under-represented in the American IT workforce. Among the challenges that... Sample PDF
Gender and the Information Technology Workforce: Issues of Theory and Practice
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Chapter 3
Helen Richardson, Darrell Bennetts
These days, no information technology (IT) manager or worker will have escaped the expectation from a client that a job needed to be completed... Sample PDF
Work-Life Imbalance of IT Workers in the Internet Age
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Chapter 4
Eugene Cash, Pak Yoong, Sid Huff
An IS professional’s ability to perform in his or her role is vital to the utilisation of information systems within an organisation. The... Sample PDF
Reframing, Retooling, and Reskilling: Coping with Change in the Internet Age
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Chapter 5
Fred Niederman, Xiaorui Hu
Electronic commerce (e-commerce) personnel are instrumental in developing and maintaining electronic commerce programs and projects within firms. In... Sample PDF
Staffing Electronic Commerce Projects: Framework for Developing Appropriate Skill Sets
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Chapter 6
Bernd Carsten Stahl, Chris Wood
This chapter considers the question how professional issues can be taught in an undergraduate environment where little academic experience is to be... Sample PDF
Forming IT Professionals in the Internet Age: A Critical Case Study
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Chapter 7
Ani Patke, Tony Hooper
If academic institutions are to be responsive to changing student and industry requirements, they need to continually match their academic offerings... Sample PDF
Professional Skills Acquisitions in the Internet Age: Exploring the Perceptions of Undergraduates and Recent Graduates
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Chapter 8
Jeffy Luftman, Rajkumar Kempaiah
Attracting and retaining top IT talent is a major concern for most organizations. In the early part of this decade when the dotcom boom turned to a... Sample PDF
Managing IT Professionals: Human Resource Considerations
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Chapter 9
Eugene Kluzniacky
Largely because of the potential for Internet connectivity, the area of electronic commerce has been proliferating since the start of the century.... Sample PDF
Increasing the Effectiveness of IT Management through Psychological Awareness
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Chapter 10
Mark Toleman, Fiona Darroch, Mustafa Ally
This chapter examines the potential for agile methods to provide mechanisms to deal with the software development environment that has evolved in... Sample PDF
The Impact of Agile Methods on Managing IT Professionals
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Chapter 11
Haiyan Huang, Eileen A. Trauth
This chapter discusses cultural diversity challenges in globally distributed software development and the implications for educating and managing... Sample PDF
Cultural Diversity Challenges: Issues for Managing Globally Distributed Knowledge Workers in Software Development
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Chapter 12
Subrata Chakrabarty
This chapter introduces a prescriptive conceptual framework from the practitioner’s perspective for the “offshore-insourcing” journey. In the... Sample PDF
The Journey to New Lands: Utilizing the Global IT Workforce Through Offshore-Insourcing
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About the Authors