A Descriptive Analysis of Contents of Asian E-Government Websites

Abstract

Advances in information and communication technologies (ICTs) continue to drastically impact the activities of individuals, families, communities, businesses, governments, as well as other national and global entities. They often give rise to new institutions and systems such as electronic government (e-government). E-government improves the efficiency of governments’ services and facilitates government-to-citizen and other types of communications. Nowhere is the impact of ICTs and e-government more pronounced than in developing countries, such as those in Asia, a continent that is home to the largest democracy in the world (i.e., India), where an appropriate use of ICTs can enable them to become part of the global information society. There had been encouraging signs in Asia with respect to e-government adoption and implementation of relevant services. Asian countries provide e-government services, mainly through websites that range from static to fully fledged web portals. However, there is a lack of e-government literature that provides detailed analyses of contents of Asian e-government services. This chapter is intended to address this. In addition to describing Asian e-government services, it also provides recommendations with respect to future works, and identifies prospects for e-government services.