Designing Collaborative Infrastructures to get Business Value from Collaboration in Large Scale Networks

Abstract

Collaboration is playing an increasing role in business especially given an increase in business networking. Such networks are formed to gain business advantage by combining expertise from many businesses or organizational units to quickly create new and competitive products and services. Most processes in business networks now consist of a number of activities whose processes must be coordinated to reach enterprises goals. This chapter addresses ways of supporting such activities using technology and proposes a collaboration infrastructure that encourages collaboration and sharing of knowledge across the activities.