Determining Requirements for Management Support Systems

Determining Requirements for Management Support Systems

Sven A. Carlsson (Lund University, Sweden)
DOI: 10.4018/978-1-59904-567-2.ch009
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Abstract

The nature of managerial work makes the design, development, and implementation of Management Support Systems (MSS) a major challenge. The MSS literature suggests that determining MSS requirements and specification of MSS are the most critical phases in MSS design and development. We present a methodology that can be used as a guide for MSS design, with a primary focus on MSS requirements determination and how requirements can be fulfilled using information and communication technologies (ICT). The methodology builds on Quinn and associates’ competing values model (CVM) of organizational effectiveness and current MSS knowledge. The methodology can guide MSS designers in designing MSS that support different managerial roles, i.e. the development of MSS that support managerial cognition and behavior.

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Table of Contents
Foreword
Hans Weigand
Preface
Paul Johannesson, Eva Soderstrom
Acknowledgments
Paul Johannesson, Eva Soderstrom
Chapter 1
Peter McBrien
Data held in information systems is modelled using a variety of languages, where the choice of language may be decided by functional concerns as... Sample PDF
Translating Schemas Between Data Modelling Languages
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Chapter 2
Colette Rolland
Conceptual modelling aims to capture the relevant aspects of the world on which it is necessary to provide information. Whereas conceptual models... Sample PDF
Intention Driven Conceptual Modelling
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Chapter 3
John Krogstie
In organizations, goals and rules on different levels ranging from visions, to strategies, tactics, and operational goals have been expressed for a... Sample PDF
Integrated Goal, Data and Process Modeling: From TEMPORA to Model-Generated Work-Places
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Chapter 4
Paul Johannesson, Prasad Jayaweera
In order to cope with increasingly complex business and IT environments, organisations need effective instruments for managing their knowledge about... Sample PDF
Value and Intention Based Information Systems Engineering
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Chapter 5
Remigijus Gustas
This chapter presents a pragmatic-driven approach for service-oriented information system analysis and design. Its uniqueness is in exploiting a... Sample PDF
Pragmatic-Driven Approach for Service-Oriented Analysis and Design
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Chapter 6
Anne Persson
This chapter discusses competency aspects of participatory EnterpriseModelling. It presents the two main ways of working when it comes to involving... Sample PDF
The Practice of Participatory Enterprise Modelling: A Competency Perspective
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Chapter 7
Janis Stirna, Marite Kirikova
This paper analyses the potential of using Enterprise Modelling (EM) in agile information system development projects on the basis of a number of... Sample PDF
How to Support Agile Development Projects with Enterprise Modelling
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Chapter 8
Pericles Loucopoulos
A key challenge in the development of systems is the engagement of domain experts in their articulation, agreement, and validation of requirements.... Sample PDF
Experiences with Modelling Early Requirements
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Chapter 9
Sven A. Carlsson
The nature of managerial work makes the design, development, and implementation of Management Support Systems (MSS) a major challenge. The MSS... Sample PDF
Determining Requirements for Management Support Systems
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Chapter 10
Jorg Becker
The chapter sketches a holistic approach to semantically validating conceptual models. The quality and thus the validation of conceptual models are... Sample PDF
Towards a Holistic Approach to Validating Conceptual Models
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Chapter 11
Hamido Fujita
This chapter outlines a number of issues on enterprise design architectures suitable for applications that need flexibility and change in their... Sample PDF
New Software Methodologies and Techniques for Business Models with Evolutionary Aspects
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Chapter 12
Mattias Strand
This chapter introduces the concepts of external data and syndicate data. It contributes with a conceptual discussion regarding different categories... Sample PDF
Refining the Concept Syndicate Data: Categories and Characteristics, Definitions, and a View Ahead
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Chapter 13
Eva Soderstrom, Vinay Kumar Mandala
This chapter is about electronic business (e-business) models that have emerged and altered the traditional ways in which to do business. An... Sample PDF
Interconnecting E-Business Model Components
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Chapter 14
Janis Bubenko Jr., Eva Lindencrona
The institute SISU (Swedish Institute for Systems Development) was formed by the Swedish govermnet in 1984 based on the support of more than 20... Sample PDF
Experiences from Technology Transfer Initiatives at SISU
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Chapter 15
Arne Sølvberg
The deep penetration of computers in all realms of society makes technological change the key driver for changing our lives. This will result in a... Sample PDF
On IT-Modelling in a Cross-Competence World
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Author Biographies