A Deterrence Theory Perspective on Personal Web Usage

A Deterrence Theory Perspective on Personal Web Usage

Dinesh A. Mirchandani (University of Missouri-St. Louis, USA)
DOI: 10.4018/978-1-59140-148-3.ch006
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Abstract

Personal Web usage (PWU) in the workplace is a matter of considerable concern to organizations today. However, human resources managers are not fully aware of the range of actions they can take to reduce PWU. This chapter examines general deterrence theory in the context of PWU and identifies actions that managers can take to reduce PWU. It uses a two-stage research methodology consisting of: (1) interviews with managers to gather qualitative data, and (2) a field survey of end users to gather quantitative data on PWU. It finds support for the deterrence theory and recommends that managers use a sequential implementation of four deterrence stages to contain PWU. These are: (1) framing an ‘Internet use policy,’ (2) implementing measures to prevent PWU such as restricting Internet access only to certain employees, (3) implementing appropriate content management software to detect PWU, and (4) standardizing policies to remedy non-acceptable Web usage. These four deterrence stages can protect an organization from the harmful effects of PWU of its employees.

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Dedications
Table of Contents
Acknowledgments
Murugan Anandarajan, Claire A. Simmers
Chapter 1
Murugan Anandarajan, Claire A. Simmers
In order to better understand how people work in the Web-enabled workplace, we examined the phenomenon of personal Web usage (PWU). We analyzed 316... Sample PDF
Constructive and Dysfunctional Personal Web Usage in the Workplace: Mapping Employee Attitudes
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Chapter 2
Zoonky Lee, Younghwa Lee, Yongbeom Kim
This chapter presents an empirical investigation of why employees use the Internet for personal purpose during work hours. We are especially... Sample PDF
Personal Web Page Usage in Organization
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Chapter 3
Jo Ann Oravec
Organizations have become more permeable — integrating more influences from the outside world — as participants engage in such online diversions as... Sample PDF
When Work Morphs into Play: Using Constructive Recreation to Support the Flexible Workplace
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Chapter 4
Murugan Anandarajan, Patrick Devine, Claire A. Simmers
In this study, a typology of workplace personal Web usage (PWU) behaviors was developed using multidimensional scaling techniques. Results suggest... Sample PDF
A Multidimensional Sealing Approach to Personal Web Usage in the Workplace
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Chapter 5
Susan K. Lippert
This chapter addresses the concept and importance of interpersonal trust through the use of the Internet in an organizational setting. In... Sample PDF
The Effect of Trust on Personal Web Usage in the Workplace
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Chapter 6
Dinesh A. Mirchandani
Personal Web usage (PWU) in the workplace is a matter of considerable concern to organizations today. However, human resources managers are not... Sample PDF
A Deterrence Theory Perspective on Personal Web Usage
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Chapter 7
Paulette S. Alexander
Many employees have job responsibilities which require Web and other Internet applications. Because of the availability of intrusive software and... Sample PDF
Unsolicited Web Intrusions: Protecting Employers and Employees
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Chapter 8
Andrew Urbaczewski
Managers are faced with many decisions regarding monitoring. For an electronic monitoring effort to be successful, it is important to match the... Sample PDF
Monitoring Strategies for Internet Technologies
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Chapter 9
Claire A. Simmers, Murugan Anandarajan
This study sets out to examine whether employee web usage patterns, attitudes toward web usage in the workplace, and organizational policies are... Sample PDF
Convergence or Divergence? Web Usage in the Workplace in Nigeria, Malaysia, and the United States
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Chapter 10
Grania Connors, Michael Aikenhead
The virtues of the Internet as a business tool have been widely extolled: the Internet instantly makes available information that may be difficult... Sample PDF
Legal Implications of Personal Web Use in the Workplace
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Chapter 11
Feng-Yang Kuo
In this chapter I discuss Internet abuse from a psychoanalytic perspective. Internet abuse refers to the misuse of the Internet that leads to... Sample PDF
A Psychoanalytic Perspective of Internet Abuse
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Chapter 12
Mark Griffiths
The Internet as a communication medium has become an increasing part of many people’s day-to-day working lives. As with the introduction of other... Sample PDF
Internet Abuse and Addiction in the Workplace: Issues and Concerns for Employers
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Chapter 13
Pruthikra Mahatanankoon, Magid Igbaria
The Internet has become one of most technological necessity tools in today’s workplace. With the broad scope of its usefulness and its ease of use... Sample PDF
Impact of Personal Internet Usage on Employee's Well-Being
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About the Authors