Developing Dynamic Balanced Scorecards

Developing Dynamic Balanced Scorecards

Pallab Saha (National University of Singapore, Singapore)
DOI: 10.4018/978-1-59140-553-5.ch146
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Abstract

With the advent of scientific management in the late 19th century came attempts to increase worker efficiency by setting standards for various factors in an industrial system. While measuring financial factors of a business was prevalent even during late 19th century, the scientific management ideology heralded the start of an era of formally measuring non-financial factors. This ignited several performance measurement frameworks that were used by businesses.

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