The Development and Empirical Validation of the B2E Portal User Satisfaction (B2EPUS) Scale

The Development and Empirical Validation of the B2E Portal User Satisfaction (B2EPUS) Scale

Dewi Rooslani Tojib (Monash University, Australia) and Ly Fie Sugianto (Monash University, Australia)
DOI: 10.4018/978-1-59904-945-8.ch059
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Abstract

Advances in Information Technology (IT) and the rapid growth of the Internet use over the

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