MLA
Tojib, Dewi Rooslani, and Ly Fie Sugianto. "The Development and Empirical Validation of the B2E Portal User Satisfaction (B2EPUS) Scale." End-User Computing: Concepts, Methodologies, Tools, and Applications, edited by Steve Clarke, IGI Global, 2008, pp. 823-839. https://doi.org/10.4018/978-1-59904-945-8.ch059
APA
Tojib, D. R. & Sugianto, L. F. (2008). The Development and Empirical Validation of the B2E Portal User Satisfaction (B2EPUS) Scale. In S. Clarke (Ed.), End-User Computing: Concepts, Methodologies, Tools, and Applications (pp. 823-839). IGI Global. https://doi.org/10.4018/978-1-59904-945-8.ch059
Chicago
Tojib, Dewi Rooslani, and Ly Fie Sugianto. "The Development and Empirical Validation of the B2E Portal User Satisfaction (B2EPUS) Scale." In End-User Computing: Concepts, Methodologies, Tools, and Applications, edited by Steve Clarke, 823-839. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-945-8.ch059
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