The Development of National ICT Policy in Kenya: The Influence of Regional Institutions and Key Stakeholders

The Development of National ICT Policy in Kenya: The Influence of Regional Institutions and Key Stakeholders

Timothy Mwololo Waema (University of Nairobi, Kenya)
DOI: 10.4018/978-1-59904-875-8.ch002
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Abstract

The role that information and communication technologies (ICT) could play in socio-economic development has been recognized by governments worldwide. The most important starting point in most countries is a national ICT policy. In many developing countries, ICT policy development has increasingly become a participatory process. This is largely as a result of implementing policy reforms, with a strong emphasis on governance systems. This chapter is a case study of the development of national information and communication technology policy in Kenya, the influences of regional institutions and their products, and the role of the private sector and civil society. The chapter is based on a study that was carried out by reviewing existing relevant documents and by interviewing key persons involved in national and regional ICT policy in Kenya. The chapter also presents the challenges, conclusions, recommendations, and future research directions based on the case.

Key Terms in this Chapter

IT: Information technology

NEPAD: New partnership for Africa’s development

KCA: Kenya communications act

VOIP: Voice-over Internet protocol

TESPOK: Telecommunications service providers sssociation of Kenya

NCS: National communications secretariat

TKL: Telkom Kenya Ltd.

UNCITRAL: United Nations Commission on International Trade Law

EAP&TC: East African posts and telecommunications corporation

PDNO: Public data network operator

GSM: Global mobile systems

KEPSA: Kenya private sector alliance

ARICEA: Association of regulators of information and communications in Eastern and Southern Africa

CSO: Civil society organization

IGAD: Inter-governmental development authority

VSAT: Very small aperture terminal

CCK: Communications commission of Kenya

G2G: Government to government

UNECA: United Nations Economic Commission for Africa

MPC: Monopolies and prices commission

RTO: Rural telecommunications operator

COMESA: Common market for Eastern and Southern Africa

EARPTO: East Africa regulatory, postal and telecommunications organization

MISD: Micro-information systems department

EAC: East African community

G2B: Government to business

CTRO: Commercial trunked radio operator

UNESCO: United Nations Scientific and Cultural Organization

ICT: Information and communications technology

ESA: Eastern and Southern Africa

KICTANET: Kenya ICT action network

GITS: Government IT services

G2C: Government to citizen

KP&TC: Kenya posts and telecommunications corporation

NGO: Non-governmental organization

Complete Chapter List

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Table of Contents
Foreword
Felix B. Tan
Acknowledgment
Mahesh S. Raisinghani
Chapter 1
Gerald A. Merwin Jr., J. Scott McDonald, Levy C. Odera
This chapter explores the interface between information technology (IT) and economic development. The impacts of three IT innovations are assessed... Sample PDF
Economic Development: Government's Cutting Edge in IT
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Chapter 2
Timothy Mwololo Waema
The role that information and communication technologies (ICT) could play in socio-economic development has been recognized by governments... Sample PDF
The Development of National ICT Policy in Kenya: The Influence of Regional Institutions and Key Stakeholders
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Chapter 3
Loong Wong
New information and communication technologies (ICTs), it is argued is transformative, and governments all over the world have sought to incorporate... Sample PDF
Electronic Highways in Southeast Asia: Liberality, Control, and Social Change
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Chapter 4
Norhayati Zakaria
This chapter looks at a key concept called communities of practice that helps to facilitate organizational learning through increased knowledge... Sample PDF
The Possibility of Water-Cooler Chat? Developing Communities of Practice for Knowledge Sharing within Global Virtual Teams
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Chapter 5
Shintaro Okazaki, Radoslav Škapa
This chapter examines Web sites created by American Multinational Corporations (MNCs) in the Czech Republic. Utilizing a content analysis technique... Sample PDF
Understanding Brand Web Site Positioning in the New EU Member States: The Case of the Czech Republic
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Chapter 6
Martin A. Schell
Localization of a document requires tacit knowledge of the target language and culture. Although it is promoted by many software developers and Web... Sample PDF
Beyond Localization: A New Look at Disseminating Information via the Web
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Chapter 7
Shafiz A. Mohd Yusof
This chapter attempts to explore the possibility of building social capital in virtual community(VC) by first introducing the phenomenon, its... Sample PDF
Understanding Social Capital Formation for Knowledge Sharing in Virtual Communities
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Chapter 8
A. J. Gilbert Silvius
This chapter explores the theory and practice of business & IT alignment in multinational companies. In the first part of the chapter an overview of... Sample PDF
Business & IT Alignment in a Multinational Company: Issues and Approaches
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Chapter 9
Martina Maletzky
In the context of global sourcing in, and internationalization of, the ICT sector, intercultural collaboration is for many ICT workers a daily... Sample PDF
Intercultural Collaboration in the ICT Sector
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Chapter 10
J. Michael Blocher
Advancements in information technology have transformed much in all aspects of today’s society. In particular, synchronous and asynchronous... Sample PDF
Computer-Mediated Communication: Enhancing Online Group Interactions
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Chapter 11
Jacek Unold
The scope of interests in the area of information systems (IS) has focused mainly on technological aspects so far. If the human component were taken... Sample PDF
The Dynamics and Rationality of Collective Behavior within a Global Information System
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Chapter 12
Bolanle A. Olaniran
Networked communication is proliferating our world. The fact that global information communication technologies (ICTs) are becoming increasingly... Sample PDF
Group Decision Making in Computer-Mediated Communication as Networked Communication: Understanding the Technology and Implications
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Chapter 13
Yoder, Robert C., Vera Eccarius-Kelly
This chapter provides information technology (IT) project leaders, call center management, researchers, and educators with an analytical tool to... Sample PDF
Understanding Global Information Technology and Outsourcing Dynamics: A Multi-Lens Model
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Chapter 14
Subhankar Dhar
Enterprises inside and outside the IT industry have long used offshore developments and outsourcing methods to reduce information system development... Sample PDF
Global IT Outsourcing: Current Trends, Risks, and Cultural Issues
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Chapter 15
Esther Ruiz Ben
In recent years, the ICT branch has experienced new internationalization impulses through the improvement of offshore practices. Particularly the... Sample PDF
Quality Standardization Patterns in ICT Offshore
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Chapter 16
Esther Ruiz Ben, Michaela Wieandt, Martina Maletzky
In the context of globalization and internationalization, offshoring processes in the ICT Industry have increased considerably in the software and... Sample PDF
Offshoring in the ICT Sector in Europe: Trends and Scenario Analysis
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Chapter 17
Michaela Wieandt
In general terms, IT consulting is the service provided by an IT consulting agency when a company implements a new IT system, that is, a system with... Sample PDF
Information Technology Consulting in Global Information Technology
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Chapter 18
Michaela Wieandt
IT consulting seems to be of growing importance within organizations. The tendency towards complex large-scale IT consulting projects requires a... Sample PDF
Information Technology Consulting and the Implementation of Information Technology
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Chapter 19
Stacy Kowalczyk
Current knowledge is produced, disseminated, and stored in digital format. This data will not be preserved by benign neglect; digital information... Sample PDF
Digital Preservation by Design
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Chapter 20
Zhaohao Sun
GIT and GIS have a significant impact on the undergraduate and postgraduate programs offered in universities in Australia. Further, how to teach IT... Sample PDF
Teaching Information Systems to International Students in Australia: A Global Information Technology Perspective
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Chapter 21
Song Xing, Bernd-Peter Paris, Xiannong Meng
The Internet’s complexity restricts analysis or simulation to assess its parameters. Instead, actual measurements provide a reality check. Many... Sample PDF
Sampling Approaches on Collecting Internet Statistics in the Digital Economy
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Chapter 22
Steve Legrand, JRG Pulido
While HTML provides the Web with a standard format for information presentation, XML has been made a standard for information structuring on the... Sample PDF
Natural Language Processing Agents and Document Clustering in Knowledge Management: The Semantic Web Case
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Chapter 23
Bhuvan Unhelkar, Ming-Chien Wu, Abbass Ghanbary
This chapter investigates opportunities to integrate mobile technologies within an organization’s enterprise architecture (EA), with an emphasis on... Sample PDF
Integrating Mobile Technologies in Enterprise Architecture with a Focus on Global Supply Chain Management Systems
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Chapter 24
Dinesh Arunatileka, Abbass Ghanbary, Bhuvan Unhelkar
Organizations are globalizing their business primarily due to the communications capabilities offered by Internet technologies. As a result, there... Sample PDF
Influence of Mobile Technologies on Global Business Processes in Global Organizations
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Chapter 25
Hans Lehmann
This exploratory research project set out to investigate the architecture and design principles of inter-national information systems. Analysing six... Sample PDF
Objects as the Primary Design Principle for International Information Systems
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About the Contributors