Development of Outsourcing Theory and Practice: A Taxonomy of Outsourcing Generations

Development of Outsourcing Theory and Practice: A Taxonomy of Outsourcing Generations

Glauco De Vita (Oxford Brookes University Business School, UK) and Catherine L. Wang (Oxford Brookes University Business School, UK)
DOI: 10.4018/978-1-59140-875-8.ch001
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Abstract

This chapter tracks the evolution of outsourcing theory and practice in order to develop a taxonomy of outsourcing generations. Our taxonomy identifies three generations, distinguished according to several definitional criteria: key drivers, outsourcing activities, relational features, critical success factors and performance measurement. Case study evidence consistent with the taxonomy proposed provides support to its efficacy as a valuable analytical platform for the study of outsourcing as a dynamic construct.

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