Digital Access, ICT Fluency, and the Economically Disadvantages: Approaches to Minimize the Digital Divide

Abstract

The digital divide is a complex phenomenon inextricably linked to income security and not easily addressed through programs that provide simple solutions of training and access. This chapter details the importance of digital access and fluency as they relate to economic disadvantage and explores a variety of models that are used to address the problem. The chapter argues that programs addressing digital divide issues require a multi-faceted approach to address a variety of needs that exist as a result of the condition. While there may be a clash between community, educational, and employer groups, the chapter proposes an alliance model of stakeholders working towards common goals as well as their own organizational interests.