Dissolving Organisational and Technological Silos: An Overview of Enterprise Integration Concepts

Dissolving Organisational and Technological Silos: An Overview of Enterprise Integration Concepts

W. Lam (U21 Global, Singapore) and V. Venky Shankararaman (Singapore Management University, Singapore)
DOI: 10.4018/978-1-59140-887-1.ch001
OnDemand PDF Download:
$37.50

Abstract

Over the last few years, the importance of enterprise integration has grown significantly. As organizations expand, become more distributed, and rely more on technology, there is a need to ensure both business processes and technology systems are co-coordinated in a strategic rather than ad-hoc manner. In the early days of IT, integration was viewed largely as a technical activity. Today, there is a much stronger business focus. In fact, many of an organisation’s strategic initiatives such as e-business, customer relationship management and supply chain management depend upon enterprise integration. There are four basic integration architectures, namely, batch integration, point-to-point integration, broker-based integration and business process integration. Each integration architecture represents varying levels of enterprise integration maturity. Enterprise integration is a significant undertaking, and carries with it significant technical and managerial challenges. Managing enterprise integration projects requires, among other things, a strategic framework, senior management support and risk management. A clear understanding of enterprise integration requirements is also crucial.

Complete Chapter List

Search this Book:
Reset