Dynamic Enterprise Modeling for Knowledge Worker Industries

Abstract

This chapter presents a case study of the empirical development and implementation of a commercially successful enterprise modeling framework and associated constructs. We discuss the objectives from a practical business and management viewpoint and provide a guide for implementation of the empirical framework in real enterprises. An integrated approach was found to be essential quite early in the empirical development for successful outcomes to be obtained. What is offered as novel is the successful integration of standard theoretical frameworks with empirical business and management models, including areas that previously have not been covered in an integrated fashion, such as strategic management capability, the ability to integrate the framework with various management paradigms and partial automation of model data capture.