There are six best practices that organizations that employ virtual teams should follow. Table 1 contains a list of these practices, each of which is explained next.
Carefully Select Team Members for Diversity
The distributed nature of virtual teams allows a diversity of backgrounds, experiences, ideas, thoughts, abilities, and perspectives to be assembled within a single team. Organizations forming virtual teams should take advantage of this, selecting team members with diverse backgrounds and skills. The importance of team diversity was identified in both the case studies and the traditional team literature (e.g., Bettenhausen, 1991; Cohen, 1994). In particular, research has shown that diversity provides information-processing benefits to teams such that they are more effective at their tasks (Dahlin, Weingart, & Hinds, 2004). Working on a diverse team can also be more rewarding, interesting, and fun as team members get the opportunity to learn about new cultures and interact with people beyond their own work location.