The Effects of Human Factors on the Use of Web-Based Instruction

The Effects of Human Factors on the Use of Web-Based Instruction

Sherry Y. Chen (Brunel University, Middlesex, UK)
DOI: 10.4018/978-1-60566-032-5.ch003
OnDemand PDF Download:


Web-based instruction is prevalent in educational settings. However, many issues still remain to be investigated. In particular, it is still open about how human factors influence learners’ performance and perception in Web-based instruction. In this vein, the study presented in this chapter investigates this issue in a Web-based instructional program, which was applied to teach students how to use HyperText Markup Language (HTML) in a United Kingdom (UK) university. Sixty-one master’s degree students participated in this study. There were a number of interesting findings. Students’ task achievements were affected by the levels of their previous system experience. On the other hand, the Post-Test and Gain scores were positively influenced by their perceptions and attitudes toward the Web-based instructional program. The implications of these findings are discussed.
Chapter Preview


Web-based instruction is prevalent in educational settings. The value of Web-based instruction lies in the capabilities of hypermedia, which permit significant flexibility in the delivery of non-linear course material (Khalifa & Lam, 2002). Students are allowed to learn in their own way—to determine their own path through the material available (Barua, 2001)—and to learn things at their own pace (Chen, 2002). However, the freedom offered by Web-based instructional programs may come with a problem, because flexibility increases complexity (Ellis & Kurniawan, 2000). Learners are forced to determine their own learning strategies and, therefore, will differ in their perceptions and approaches to learning. In particular, some learners who lack the skills of independent learning may find this difficult and become confused (Last, O’Donnell, & Kelly, 2001), so they may forget what they have already covered, and miss important information (McDonald, Stodel, Farres, Breithaupt, & Gabriel, 2001). This suggests that not all students will appreciate the flexibility and freedom offered by the Web and that human factors, therefore, are important issues to be considered in the development of Web-based instruction programs.

In this vein, the study reported in this chapter aims to investigate how human factors influence students’ reactions to a Web-based instruction program. The chapter begins by building a theoretical framework to present the relationships between Web-based instructional programs and individual differences. It then describes an empirical study of students’ learning experiences in a Web-based instructional program. Subsequently, the design implications are discussed based on the findings of this empirical study.

Complete Chapter List

Search this Book:
Editorial Advisory Board
Table of Contents
Barry Smyth
Constantinos Mourlas, Panagiotis Germanakos
Constantinos Mourlas, Panagiotis Germanakos
Chapter 1
Nikos Tsianos, Panagiotis Germanakos, Zacharias Lekkas, Constantinos Mourlas
The plethora of information and services as well as the complicated nature of most Web structures intensify the navigational difficulties that arise... Sample PDF
Assessment of Human Factors in Adaptive Hypermedia Environments
Chapter 2
Barry Smyth
Everyday hundreds of millions of users turn to the World-Wide Web as their primary source of information during their educational, business and... Sample PDF
Case Studies in Adaptive Information Access: Navigation, Search, and Recommendation
Chapter 3
Sherry Y. Chen
Web-based instruction is prevalent in educational settings. However, many issues still remain to be investigated. In particular, it is still open... Sample PDF
The Effects of Human Factors on the Use of Web-Based Instruction
Chapter 4
Gulden Uchyigit
Coping with today’s unprecedented information overload problem necessitates the deployment of personalization services. Typical personalization... Sample PDF
The Next Generation of Personalization Techniques
Chapter 5
Nancy Alonistioti
This chapter introduces context-driven personalisation of service provision based on a middleware architectural approach. It describes the emerging... Sample PDF
Advanced Middleware Architectural Aspects for Personalised Leading-Edge Services
Chapter 6
Syed Sibte Raza Abidi
This chapter introduces intelligent information personalization as an approach to personalize the webbased information retrieval experiences based... Sample PDF
Intelligent Information Personalization: From Issues to Strategies
Chapter 7
Babis Magoutas
This chapter introduces a semantically adaptive interface as a means of measuring the quality of egovernment portals, based on user feedback. The... Sample PDF
A Semantically Adaptive Interface for Measuring Portal Quality in E-Government
Chapter 8
Fabio Grandi, Federica Mandreoli, Riccardo Martoglia, Enrico Ronchetti, Maria Rita Scalas
While the World Wide Web user is suffering form the disease caused by information overload, for which personalization is one of the treatments which... Sample PDF
Ontology-Based Personalization of E-Government Services
Chapter 9
Maria Golemati, Costas Vassilakis, Akrivi Katifori, George Lepouras, Constantin Halatsis
Novel and intelligent visualization methods are being developed in order to accommodate user searching and browsing tasks, including new and... Sample PDF
Context and Adaptivity-Driven Visualization Method Selection
Chapter 10
Honghua Dai
Web usage mining has been used effectively as an approach to automatic personalization and as a way to overcome deficiencies of traditional... Sample PDF
Integrating Semantic Knowledge with Web Usage Mining for Personalization
Chapter 11
Constantinos Mourlas
One way to implement adaptive software is to allocate resources dynamically during run-time rather than statically at design time. Design of... Sample PDF
Adaptive Presentation and Scheduling of Media Streams on Parallel Storage Servers
Chapter 12
Gheorghita Ghinea
This study investigated two dimensions of cognitive style, including Verbalizer/Imager and Field Dependent/ Field Independent and their influence on... Sample PDF
Impact of Cognitive Style on User Perception of Dynamic Video Content
Chapter 13
Mathias Bauer, Alexander Kröner, Michael Schneider, Nathalie Basselin
Limitation of the human memory is a well-known issue that anybody has experienced. This chapter discusses typical components and processes involved... Sample PDF
Building Digital Memories for Augmented Cognition and Situated Support
Chapter 14
Rafael Morales, Nicolas Van Labeke, Paul Brna, María Elena Chan
It is believed that, with the help of suitable technology, learners and systems can cooperate in building a sufficiently accurate learner model they... Sample PDF
Open Learner Modelling as the Keystone of the Next Generation of Adaptive Learning Environments
Chapter 15
Klaus Jantke, Christoph Igel, Roberta Sturm
Humans need assistance in learning. This is particularly true when learning is supported by modern information and communication technologies. Most... Sample PDF
From E-Learning Tools to Assistants by Learner Modelling and Adaptive Behavior
Chapter 16
Violeta Damjanovic, Milos Kravcik
The process of training and learning in Web-based and ubiquitous environments brings a new sense of adaptation. With the development of more... Sample PDF
Using Emotional Intelligence in Personalized Adaptation
Chapter 17
Yang Wang
This chapter presents a first-of-its-kind survey that systematically analyzes existing privacy-enhanced personalization (PEP) solutions and their... Sample PDF
Technical Solutions for Privacy- Enhanced Personalization
About the Contributors