An Electronic Commerce Framework for Small and Medium Enterprises

An Electronic Commerce Framework for Small and Medium Enterprises

Anne Banks Pidduck (University of Waterloo-Ontario, Canada) and Quang Ngoc Tran (TurboLinux, Japan)
Copyright: © 2002 |Pages: 9
DOI: 10.4018/978-1-931777-02-5.ch015
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Abstract

The accessibility of the Internet and the World Wide Web has provided an excellent means for presenting, disseminating and distributing information. As well, this is a new and convenient channel for businesses to reach customers and other businesses. In this chapter, we describe an electronic commerce framework for small business. We discuss various services that a typical small business may want to provide its customers. Possible technologies to implement the services are examined and, finally, a prototype to generate such a model will be suggested.

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