An Electronic Commerce Framework for Small and Medium Enterprises

Abstract

The accessibility of the Internet and the World Wide Web has provided an excellent means for presenting, disseminating and distributing information. As well, this is a new and convenient channel for businesses to reach customers and other businesses. In this chapter, we describe an electronic commerce framework for small business. We discuss various services that a typical small business may want to provide its customers. Possible technologies to implement the services are examined and, finally, a prototype to generate such a model will be suggested.