The Emergence of Digital Government: International Perspectives

The Emergence of Digital Government: International Perspectives

Laura Forlano (Columbia University, USA)
Copyright: © 2004 |Pages: 18
DOI: 10.4018/978-1-59140-122-3.ch003
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Abstract

This chapter gives an overview of the extent to which e-government has been adopted internationally by reviewing major comparative studies and case studies by international organizations. The characteristics of the five stages of e-government — emerging, enhanced, interactive, transactional, and seamless are outlined and international examples of the innovative practices and potential obstacles faced. Of particular interest are studies on countries that have implemented transactional e-government strategies with service-delivery to citizens as the main priority. Currently adoption of e-government strategies worldwide is varied; however, many countries are making rapid progress in implementing their strategies.

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