The Emotionally Intelligent IT Organization

The Emotionally Intelligent IT Organization

Eugene Kaluzniacky (University of Winnipeg, Canada)
DOI: 10.4018/978-1-59140-198-8.ch006
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Abstract

At this point it may be useful to hypothesize how a typical North American IT organization might evolve in psychological awareness/emotional intelligence. Such a vision may be useful in showing IT managers, in encapsulated form, what may indeed be possible. In 1974, Richard Nolan identified six stages of data processing growth within an organization: initiation, contagion, control, integration, data administration, and maturity. Here, a similar attempt is made to identify and describe growth stages in enhanced emotional intelligence within an IT organization.

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Table of Contents
Preface
Eugene Kaluzniacky
Acknowledgments
Chapter 1
Eugene Kaluzniacky
Just over seven years ago, I was on a flight home from the United States. Seated next to me was an IS professional coming to give training sessions... Sample PDF
The Myers-Briggs Personality Types
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Chapter 2
Enneagram Personalities  (pages 62-104)
Eugene Kaluzniacky
Recalling the definition of personality as “a complex set of relatively stable behavioral and emotional characteristics,” we can appreciate the... Sample PDF
Enneagram Personalities
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Chapter 3
Eugene Kaluzniacky
While personality relates to one’s behavior as a whole, cognitive function relates more explicitly to mental information processing. Since the... Sample PDF
Cognition, Creativity, and Learning
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Chapter 4
Eugene Kaluzniacky
Until now, we have examined how we behave and function, and also how we think and learn. But, are we simply “rational animals” with an intellect... Sample PDF
The Deepest Inner Self: A Foundation for "Emtional Intelligence"
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Chapter 5
Areas of IT Application  (pages 222-250)
Eugene Kaluzniacky
A natural question in the minds of many readers is, “How is all this really going to influence daily IT work?” This chapter attempts to provide some... Sample PDF
Areas of IT Application
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Chapter 6
Eugene Kaluzniacky
At this point it may be useful to hypothesize how a typical North American IT organization might evolve in psychological awareness/emotional... Sample PDF
The Emotionally Intelligent IT Organization
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Chapter 7
A Call to Action  (pages 259-263)
Eugene Kaluzniacky
This book was not written primarily for academic interest (or for entertainment). Given existing interest among IT workers in some psychological... Sample PDF
A Call to Action
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An Integrative Model
About the Author