IT-Enabled Reengineering: Productivity Impacts

IT-Enabled Reengineering: Productivity Impacts

Yasin Ozcelik
DOI: 10.4018/978-1-61520-969-9.ch059
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Abstract

In this article, we first discuss the effects of ITenabled BPR on firm productivity by providing both empirical and theoretical evidence from the literature. We then highlight past experiences of several major firms in the United States with the IT-enabled BPR implementations. Finally, we comment on expected future trends in this area.

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