Enabling Learning on Demand in Semantic Work Environments: The Learning in Process Approach

Enabling Learning on Demand in Semantic Work Environments: The Learning in Process Approach

Andreas Schmidt (FZI Research Center for Information Technologies, Germany)
DOI: 10.4018/978-1-59904-877-2.ch012
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Abstract

The new flexibility of workers and work environments makes traditional conceptions of training in advance, in rather large units and separate from work activities, more and more obsolete. It is not only the problem of inert knowledge (i.e., knowledge that can be reproduced, but not applied; Bereiter & Scardamalia, 1985), but also the degree of individualization of learning paths these traditional methods cannot cope with. What we actually need is learning on demand, embedded into work processes, responding to both requirements from the work situation and from employee interests, a form of learning crossing boundaries of e-learning, knowledge management, and performance support (Schmidt, 2005). Many see self-steered learning as the salvation for that new paradigm (in contrast to course-steered learning activities), but this ignores the fact that guidance is essential—both for the learner (reducing the cognitive load) and for the company (enabling the manageability of learning processes). As a consequence, we have elaborated a concept in between: context-steered learning in which learners get contextualized recommendations of learning opportunities. Implementing such a method requires a semantic work environment infrastructure that allows computer systems for getting hold of work situations and the learning needs arising out of them. Especially crucial is a semantic model of human resource development in such a setting just at the right level of complexity (not simplifying too much, but still manageable), a set of services and a user context management component for capturing and maintaining the information about what the user is currently doing and what’s her state.

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Table of Contents
Foreword
Klaus-Dieter Althoff
Acknowledgment
Jörg Rech
Chapter 1
Sören Auer, Zachary G. Ives
The concepts Social Software and Web 2.0 were coined to characterize a variety of (sometimes minimalist) services on the Web, which rely on social... Sample PDF
Enabling Social Semantic Collaboration: Bridging the Gap Between Web 2.0 and the Semantic Web
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Chapter 2
Thomas Franz, Sergej Sizov
The paradigm of a flexible environment that supports the user in producing, organizing, and browsing the knowledge originates in the early 1940s, a... Sample PDF
Communication Systems for Semantic Work Environments
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Chapter 3
Sebastian Schaffert
This chapter describes what I believe makes Social Software attractive for the Semantic Web community, and what makes the Semantic Web attractive... Sample PDF
Semantic Social Software: Semantically Enabled Social Software or Socially Enabled Semantic Web?
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Chapter 4
Christoph Lange, Michael Kohlhase
In this chapter, we present the SWiM system, a prototype semantic wiki for collaboratively building, editing, and browsing mathematical knowledge.... Sample PDF
SWiM: A Semantic Wiki for Mathematical Knowledge Management
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Chapter 5
Damaris Fuentes-Lorenzo, Juan Miguel Gómez, Ángel García Crespo
This chapter deals with a semantic wiki application devoted to news publishing, Cool- WikNews. This semantic application offers the functionalities... Sample PDF
CoolWikNews: More than Meets the Eye in the 21st Century Journalism
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Chapter 6
Roar Fjellheim, David Norheim
Active Knowledge Support for Integrated Operations (AKSIO) is a work process-enabled knowledge management system that supports experience transfer... Sample PDF
Improved Experience Transfer by Semantic Work Support
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Chapter 7
Antti Vehviläinen, Eero Hyvönen, Olli Alm
This chapter discusses how knowledge technologies can be utilized in creating help desk services on the Semantic Web. To ease the content indexer’s... Sample PDF
A Semi-Automatic Semantic Annotation and Authoring Tool for a Library Help Desk Service
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Chapter 8
Michel Buffa, Guillaume Erétéo, Fabien Gandon
The wiki concept is more than 10 years old but has attained public success only recently, thanks to Wikipedia. However, in the intranet world... Sample PDF
A Wiki on the Semantic Web
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Chapter 9
Max Völkel, Sebastian Schaffert, Eyal Oren
Managing and enabling knowledge is a key to success in our economy and society (Wenger, McDermott, & Snyder, 2002, p. 6). The problem of knowledge... Sample PDF
Personal Knowledge Management with Semantic Technologies
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Chapter 10
Jörg Richter, Jurij Poelchau
A crucial experience during my time at university— computer science (with focus on AI) and linguistics—was the documentary “Maschinenträume” (1988)... Sample PDF
DeepaMehta: Another Computer is Possible
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Chapter 11
Andrea Kohlhase, Normen Müller
In this chapter we will look at users’ taking action processes in Semantic Work Environments. We argue that the underlying motivational problem... Sample PDF
Added-Value: Getting People into Semantic Work Environments
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Chapter 12
Andreas Schmidt
The new flexibility of workers and work environments makes traditional conceptions of training in advance, in rather large units and separate from... Sample PDF
Enabling Learning on Demand in Semantic Work Environments: The Learning in Process Approach
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Chapter 13
Maria Ruiz-Casado, Enrique Alfonseca, Pablo Castells
This chapter presents an overview of techniques for semi-automatic extraction of semantics from text, to be integrated in a Semantic Work... Sample PDF
Automatic Acquisition of Semantics from Text for Semantic Work Environments
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Chapter 14
Bernhard Schandl, Ross King, Niko Popitsch, Brigitte Rauter, Martin Povazay
As computer and Internet applications became ubiquitous, most daily business must handle an increasing amount of information via several... Sample PDF
Technologies for Semantic Project-Driven Work Environments
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Chapter 15
Hai H. Wang, Nicholas Gibbins, Jin Song Dong, Yuan Fang Li, Jing Sun, Jeff Pan, Terry R. Payne
The Semantic Web (Berners-Lee, Hendler, & Lassila, 2001) has become increasingly significant as it proposes an evolution of the current World Wide... Sample PDF
An Integrated Formal Approach to Semantic Work Environments Design
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Chapter 16
Axel Rauschmayer, Malte Kiesel
When looking at what “information” means in the context of the Semantic Web, there is an interesting dichotomy (Spyns, Meersman, & Jarrar, 2002;... Sample PDF
Lightweight Data Modeling in RDF
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About the Contributors