Executive Information Systems Use in Organisational Contexts: An Explanatory User Behaviour Testing

Executive Information Systems Use in Organisational Contexts: An Explanatory User Behaviour Testing

George Ditsa (University of Wollongong, Australia)
Copyright: © 2003 |Pages: 47
DOI: 10.4018/978-1-93177-741-4.ch008
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Abstract

Executive Information Systems (EIS) are designed to enhance the managerial roles of executives, including other senior managers, in organizations. Despite reported growth in the popularity of EIS, there are reports of low usage of these systems that, in part, contributes to their failures in organizations. The majority of prior EIS research has focused on documenting the features, benefits, development methodologies, and implementation of the systems. However, very few research studies address the problem of low EIS usage from behavioural point of the user. This chapter reports on a research on the use of EIS in organizational settings. The primary focus of the research is to investigate factors that explain users’ behaviour towards using EIS. It is also aimed at identifying the relative importance of those factors that determine the use of EIS. The research model is based on Triandis’ theoretical framework, a model from organizational behaviour. The research model is used to hypothesis that EIS use (behaviour) is determined by EIS experience and ability to use EIS (habits); subjective norms, roles, values and social situations (social factors); perceived usefulness of EIS (consequences); user satisfaction with EIS information, system, support, and plan (affect); and EIS development processes, management processes and organisational environment (facilitating conditions). Field data obtained by survey questionnaire from CEOs, CFOs and one other executive from 255 organisations using EIS in Australia were used to test and confirm the appropriateness of the behavioural model through correlation and regression analyses. The results of the study have some implications for research and practice.

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Table of Contents
Acknowledgments
George Ditsa
Chapter 1
Li Yao, Weiming Zhang
This chapter presents a Basic Organization Structure (BOS) model for building the large and complex distributed cooperative information system in... Sample PDF
An Intelligent Agent-Based Cooperative Information Processing Model
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Chapter 2
Tamara Babaian
We present a novel method for software personalization. Personalization is understood broadly as a set of mechanisms by which an application is... Sample PDF
Knowledge-Based Personalization
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Chapter 3
Fiona Y. Chan, William K. Cheung
The concept of personalization has long been advocated to be one of the edges to improve the stickiness of on-line stores. By enabling an on-line... Sample PDF
Customizing Digital Storefronts Using the Knowledge-Based Approach
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Chapter 4
Larry Y.C. Cheung, Ray J. Dawson
The current best practice of providing reliable systems is to embody the development process in recent industry standards and guidelines, such as... Sample PDF
Managing Process Compliance
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Chapter 5
Thomas A. Horan
This chapter analyzes the role of users in enacting Intelligent Transportation Systems (ITS) functions and services. Preliminary evidence from... Sample PDF
Integrating the End User into Infrastructure Systems: A Customer Centric Approach to the Design and Function of Intelligent Transportation Systems
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Chapter 6
Dirk Trossen, Erik Molenaar
Shared collaboration between distributed users gains more importance due to the globalization of organizations and institutions. Besides exchanging... Sample PDF
Implementing the Shared Event Paradigm: Architecture, Issues and Lessons Learned
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Chapter 7
Steven Walczak, Irena Yegorova, Bruce H. Andrews
Neural networks have been repeatedly shown to outperform traditional statistical modeling techniques for both discriminant analysis and forecasting.... Sample PDF
The Effect of Training Set Distributions for Supervised Learning Artificial Neural Networks on Classification Accuracy
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Chapter 8
George Ditsa
Executive Information Systems (EIS) are designed to enhance the managerial roles of executives, including other senior managers, in organizations.... Sample PDF
Executive Information Systems Use in Organisational Contexts: An Explanatory User Behaviour Testing
$37.50
Chapter 9
Moez Limayem, Mohamed Khalifa, John Coombes
Anonymity is an important aspect of group support systems (GSS). However, as to the overall effectiveness of the use of anonymity, findings have... Sample PDF
Culture and Anonymity in GSS Meetings
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Chapter 10
Sajjad Zahir, Brian Dobing
A detailed model for designing a Web-based Multi-Criteria Group Support System (MCGSS) is presented. The model is based on the Analytic Hierarchy... Sample PDF
Asynchronous and Distributed Multi-Criteria Decision Making Using a Web-Based Group Support System
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Chapter 11
George Ditsa
Theoretical models from social psychology have been widely used by information systems (IS) researchers as theoretical foundations to explain and... Sample PDF
Activity Theory as a Theoretical Foundation for Information Systems Research
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Chapter 12
Roberto Paiano, Leonardo Mangia, Vito Perrone
This chapter defines a publishing model for Web applications starting from the analysis of the most well-known modeling methodology, such as HDM... Sample PDF
Publishing Model for Web Applications: A User-Centered Approach
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Chapter 13
Mario A. Bochicchio, Nicola Fiore
In this chapter we present LEZI, an experimental software tool oriented to the production of indexed videos enriched with hypertextual and... Sample PDF
LEZI: A Video Based Tool for Distance Learning
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Chapter 14
Antonio Diaz, Martin Santana
This chapter introduces electronic journalism as a new trend in the news services that have recently been boosted by Internet diffusion. It makes a... Sample PDF
Electronic Journalism in Peru
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Chapter 15
Dongming Cui, Jairo A. Gutierrez
Today’s network management is still dominated by the platform-centered paradigm based on client/server technologies. This centralized approach has... Sample PDF
An Integrated Network Management Framework Using CORBA, Mobile Agents and Web-Based Technologies
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