MLA
Yadav, Manish Kumar, et al. "Exploring the Three- Path Mediation Model: A Study of Customer Perceived Value, Customer Satisfaction Service Quality and Behavioral Intention Relationship." Web-Based Services: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 1328-1349. https://doi.org/10.4018/978-1-4666-9466-8.ch059
APA
Yadav, M. K., Rai, A. K., & Srivastava, M. (2016). Exploring the Three- Path Mediation Model: A Study of Customer Perceived Value, Customer Satisfaction Service Quality and Behavioral Intention Relationship. In I. Management Association (Ed.), Web-Based Services: Concepts, Methodologies, Tools, and Applications (pp. 1328-1349). IGI Global. https://doi.org/10.4018/978-1-4666-9466-8.ch059
Chicago
Yadav, Manish Kumar, Alok Kumar Rai, and Medha Srivastava. "Exploring the Three- Path Mediation Model: A Study of Customer Perceived Value, Customer Satisfaction Service Quality and Behavioral Intention Relationship." In Web-Based Services: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1328-1349. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9466-8.ch059
Export Reference