A Framework for Cognitive Skill Acquisition and Spreadsheet Training

A Framework for Cognitive Skill Acquisition and Spreadsheet Training

S. E. Kruck (James Madison University, USA), John J. Maher (Virginia Tech University, USA) and Reza Barkhi (Virginia Tech University, USA)
Copyright: © 2003 |Pages: 22
DOI: 10.4018/978-1-59140-065-3.ch011
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It is well documented that electronic spreadsheet models utilized in many professions to enhance decision-making frequently contain errors that have negative effects on the ultimate quality of decisions. Limited research has been published that systematically identifies potential reasons for the causes of these errors, and what procedures can be taken to minimize or eliminate them. Our research provides initial evidence concerning this problem area by investigating how several important cognitive skills are affected by formalized spreadsheet training. Results indicate that one cognitive skill, logical reasoning, significantly increases after a six-week training period. Importantly, the greater the increase in logical reasoning skill, the more effectively the subject performed developing competent spreadsheet models. These findings provide a meaningful step in more perceptibly understanding and defining important cognitive changes that occur in individuals as they undergo formalized spreadsheet development training. Further extensions of this research should more clearly refine our understanding of the cognitive changes that occur in spreadsheet developers and eventually cultivate the development of more efficient and effective training methods for spreadsheet model designers.

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Table of Contents
Mo Adam Mahmood
Chapter 1
L. A. Witt, L. A. Burke
In order to achieve competitive advantage, 21st century organizations will make substantial investments in information technology (IT). Effective... Sample PDF
Using Cognitive Ability and Personality to Select Information Technology Professionals
Chapter 2
Susan Turner, Phil Turner
Researchers in Information Systems have produced a rich collection of meta-analyses and models of factors influencing the uptake of information... Sample PDF
Beyond Relative Advantage: Factors in End-User Uptake of Computer Supported Cooperative Work
Chapter 3
Robert W. Stone, John W. Henry
The study uses data collected by a survey of computer-based medical information system end users in a large hospital in the southeastern United... Sample PDF
The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment
Chapter 4
I. M. Jawahar
End-user computing (EUC) has the potential to enhance productivity. However, for this potential to be realized, end users must learn EUC skills and... Sample PDF
Personal and Situational Factors as Predictors of End User Performance
Chapter 5
Neil McBride, A. Trevor Wood-Harper
Control is a major issue in end-user computing. The migration of responsibility, resources and authority from IT departments to user departments is... Sample PDF
A Dynamic Model of End-User Computing
Chapter 6
Tanya J. McGill
Organizations rely heavily on applications developed by end users, yet lack of experience and training may compromise the ability of end users to... Sample PDF
A Comparison of End User and Expert Systems Quality Assessments
Chapter 7
Rex Karsten
The working relationship of information systems (IS) professionals and end users is an ongoing source of both research and practical concern. This... Sample PDF
A Matter of Perspective: The Role of Casual Attribution in the Assessment of User-System Outcomes
Chapter 8
Christian Wagner
Knowledge is receiving recognition as a strategic force in organizations. Correspondingly, one form of knowledge capture and maintenance... Sample PDF
Knowledge Management through End User Developed Expert Systems: Potential and Limitations
Chapter 9
Charles E. Morrison, Joline Morrison, John Melrose, E. Vance Wilson
Spreadsheet programs are deceptively simple tools that are widely used by end user developers in organizations. However, recent studies have shown... Sample PDF
A Graphical Approach for Reducing Spreadsheet Linking Errors
Chapter 10
Rajiv Kohli, Jatinder N.D. Gupta
This paper reports the results of an exploratory study of student perceptions of the education and experiences of the Systems Analysis and Design... Sample PDF
Effectiveness of Systems Analysis and Design Education: An Exploratory Study
Chapter 11
S. E. Kruck, John J. Maher, Reza Barkhi
It is well documented that electronic spreadsheet models utilized in many professions to enhance decision-making frequently contain errors that have... Sample PDF
A Framework for Cognitive Skill Acquisition and Spreadsheet Training
Chapter 12
Elaine R. Winston, Dorothy G. Dologite
According to previous studies, a positive attitude towards information technology (IT) among small business owners appears to be a key factor in... Sample PDF
Attitude and Management Style Matter in IT Implementation: A Study of Small Business Owners
Chapter 13
Albert H. Huang
As end-user training becomes increasingly important in today’s technology-intensive business environment, progressive companies remain alert to find... Sample PDF
A Three-Tier Technology Training Strategy in a Dynamic Business Environment
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