A Framework for the Selection of ERP Packages for Small to Medium and Large Organizations

A Framework for the Selection of ERP Packages for Small to Medium and Large Organizations

Edward W.N. Bernroider (Vienna University of Economics and Business Administration, Austria) and Stefan Koch (Vienna University of Economics and Business Administration, Austria)
Copyright: © 2002 |Pages: 17
DOI: 10.4018/978-1-931777-06-3.ch012
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Abstract

In this chapter we focus on the early stage of evaluating and selecting an ERP system prior to implementation. Only a part of decision making for ERP systems can be handled by a definite or accepted procedure such as standard investment calculations. There are many other intangible decision-making criteria needing to be judged and evaluated by the decision makers. There is no agreed-upon and formal procedure for this important task (Hecht 1997; Laudon & Laudon, 1998). Therefore it seems necessary to investigate decision-making practices to increase the understanding of this complex and important task. We also focus on the decision-making situation faced by small and medium-sized enterprises (SMEs). This is of particular importance because SMEs are more and more experiencing the need for integration, especially for interorganizational integration, and expecting ERP software to fulfill these needs. The availability of relatively inexpensive hardware is fostering this situation (Gable & Stewart, 1999). In general, decision making in SMEs features much greater constraints on the ability to gather information in order to reduce uncertainty about their investment (Cobham, 2000). Considering ERP software decisions with its complex and far-reaching implications, poor decision making by SMEs can result in disastrous situations.

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Table of Contents
Acknowledgments
Chapter 1
Mohammad A. Rashid, Liaquat Hossain, Jon David Patrick
ERP systems are now ubiquitous in large businesses and the current move by vendors is to repackage them for small to medium enterprises (SMEs). This... Sample PDF
The Evolution of ERP Systems: A Historical Perspective
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Chapter 2
Rosio Alvarez
This research examines the implementation process of an enterprise resource planning (ERP) system and shows that implementation cannot be viewed... Sample PDF
The Myth of Integration: A Case Study of an ERP Implementation
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Chapter 3
Dave Oliver, Celia T. Romm
This chapter outlines the significance of enterprise resource planning (ERP) systems and analyses the rationale used for their adoption. This study... Sample PDF
ERP Systems in Universities: Rationale Advanced for Their Adoption
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Chapter 4
Maria Divina Grazia Z. Roldan, Antonio R. Zamora, Frederick D. Amores
The Philippines has already embraced today’s fast-paced global economy. The worldwide advent of e-commerce has driven the Philippine business... Sample PDF
Assessing Enterprise Resource Planning (ERP) Adoption in the Philippines
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Chapter 5
Jonas Hedman, Andreas Borell
Enterprise resource planning (ERP) systems have an organizational impact and are in most cases implemented to improve organizational effectiveness.... Sample PDF
The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation
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Chapter 6
Jimmy C. Huang, Sue Newell, Robert D. Galliers, Shan-Ling Pan
Enterprise resource planning (ERP) and knowledge management (KM) systems promise organizations the benefits of enhancing competitiveness and... Sample PDF
Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility
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Chapter 7
Roy Chan, Michael Rosemann
Enterprise systems are comprehensive and complex applications that form the core business operating system for many companies worldwide and... Sample PDF
Knowledge Management for Enterprise Systems - First Empirical Insights
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Chapter 8
R. P. Sundarraj, Joseph Sarkis
This chapter presents a case study of an overview of the efforts of Texas Instrument’s (TI’s) internal and external ERP implementation, with a focus... Sample PDF
Implementation Management of an E-Commerce-Enabled Enterprise Information System: A Case Study at Texas Instruments
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Chapter 9
Farhad Daneshgar
It is now believed that success of ERP systems is largely dependent on not only the successful evaluation, selection, implementation and... Sample PDF
An Object-Oriented Awareness-Based Methodology for ERP
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Chapter 10
Liaquat Hossain, Mohammad A. Rashid, Jon David Patrick
Anticipating the use of ERP systems among small to medium enterprises (SMEs) to be the future area of growth, ERP vendors such as SAP, Oracle... Sample PDF
A Framework for Assessing ERP Systems' Functionality for the SMEs in Australia
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Chapter 11
J. Martin Santana, Jaime Serida-Nishimura, Eddie Morris-Abarca, Ricardo Diaz-Baron
The case describes the implementation process of an ERP (enterprise resource planning) system at Alimentos Peru, one of the largest foods... Sample PDF
Selecting and Implementing an ERP System at Alimentos Peru
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Chapter 12
Edward W.N. Bernroider, Stefan Koch
In this chapter we focus on the early stage of evaluating and selecting an ERP system prior to implementation. Only a part of decision making for... Sample PDF
A Framework for the Selection of ERP Packages for Small to Medium and Large Organizations
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Chapter 13
Maha Shakir, Liaquat Hossain
This study provides an exploratory investigation of the enterprise resource planning (ERP) software selection process in New Zealand. A brief... Sample PDF
A Study of the ERP Selection Process in New Zealand
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Chapter 14
Kenneth E. Murphy, Steven John Simon
The goal of this chapter is to demonstrate how cost benefit analysis can be applied to large-scale ERP projects and that these methods can... Sample PDF
Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles
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Chapter 15
O. Maxie Burns
Enterprise systems (ES) are large, complex highly integrated information systems designed to meet the information needs of the organization. Limited... Sample PDF
Effective Use of External Expertise in Enterprise Systems: A New Zealand Case Experience
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About the Authors