Governance of Strategies to Manage Organizational Knowledge: A Mechanism to Oversee Knowledge Needs
Suzanne Zyngier (Monash University, Australia), Frada Burstein (Monash University, Australia) and Judy McKay (Swinburne University of Technolgoy, Australia)
Copyright: © 2005
This chapter introduces the theory and model of governance as a means of implementing knowledge management strategies in large organizations. It draws on case study research into the governance of knowledge management strategy implementation in a major scientific research and development facility. It suggests that the implementation of strategy through such a framework operates to ensure the delivery of anticipated benefits in an authorized and regulated manner. Furthermore, the authors hope that an understanding of the theoretical underpinnings of internal governance processes will not only inform researchers of a better design for studying knowledge management systems, but will also assist in the understanding of risks and the role of evaluation and review in the implementation of those strategies.