E-Government Applications and User Acceptance in Taiwan

E-Government Applications and User Acceptance in Taiwan

Shin-Yuan Hung (National Chung Cheng University, Taiwan, R.O.C.), Cheng-Yuan Ku (National Chung Cheng University, Taiwan, R.O.C.) and Chia-Ming Chang (National Chung Cheng University, Taiwan, R.O.C.)
Copyright: © 2005 |Pages: 20
DOI: 10.4018/978-1-59140-348-7.ch018
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Abstract

E-government has become one of the most important issues in the transformation of the public sector in many countries. However, it is not easy to implement. According to a report by the Center for Public Policy at Brown University, Taiwan’s e-government was ranked the first among the 198 countries in 2002. Therefore, the developing experience of Taiwan may be a useful lesson for other countries. In this chapter, we briefly introduce the history, current status and the architecture of Taiwan’s e-government. To further help, this chapter also identifies the critical factors of e-government adoption in Taiwan, using the Online Tax Filing and Payment System.

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