e-Government in Canada: Services Online or Public Service Renewal?

Barb Kieley; Greg Lane; Gilles Paquet; Jeffrey Roy

doi:10.4018/978-1-930708-19-8.ch016

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e-Government in Canada: Services Online or Public Service Renewal?

Barb Kieley, Greg Lane, Gilles Paquet, Jeffrey Roy

Source Title: Electronic Government: Design, Applications and Management

DOI: 10.4018/978-1-930708-19-8.ch016

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Abstract

Moving industrial society government onto a digital platform would simply produce a digitized industrial government—a form of governance that would be increasingly out of step with the changing realities of citizens and businesses alike.1

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e-Government in Canada: Services Online or Public Service Renewal?

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