E-Government in Chile: Summarising the Policy Process

Abstract

This chapter describes the incorporation of the concept of e-government in the Chilean government upon the context of the State’s Reform and Modernisation Project. It starts by explaining the role of the Reform and Modernisation Project in the transformation of the Chilean government to later concentrate on how e-government has been developed as a strategic public policy. The document summarizes the basic initiatives, both at technological and institutional levels, that originated the e-government process. Finally, this chapter reviews some successful e-government experiences in Chile.