How Groupware Systems Can Change How an Organisation Makes Decisions: A Case Study in the Publishing Industry
Frédéric Adam (University College Cork, Ireland), Jean-Charles Pomerol (Université Pierre et Marie Curie, France) and Patrick Brézillon (University Paris 6 and Université Pierre et Marie Curie, France)
Copyright: © 2009
In this article, a newspaper company which has implemented a computerised editorial system is studied in an attempt to understand the impact that groupware systems can have on the decision making processes of an organisation. First, the case study protocol is presented, and the findings of the case are described in detail. Conclusions are then presented which pertain both to this case and to the implementation of decision support systems that have a groupware dimension.