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The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation

Copyright © 2002. 18 pages.
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DOI: 10.4018/978-1-930708-36-5.ch009|
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MLA

Hedman, Jonas and Andrea Borell. "The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation." Enterprise Resource Planning: Solutions and Management. IGI Global, 2002. 125-142. Web. 21 Nov. 2014. doi:10.4018/978-1-930708-36-5.ch009

APA

Hedman, J., & Borell, A. (2002). The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation. In F. Nah (Ed.), Enterprise Resource Planning: Solutions and Management (pp. 125-142). Hershey, PA: Idea Group Publishing. doi:10.4018/978-1-930708-36-5.ch009

Chicago

Hedman, Jonas and Andrea Borell. "The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation." In Enterprise Resource Planning: Solutions and Management, ed. Fiona Fui-Hoon Nah, 125-142 (2002), accessed November 21, 2014. doi:10.4018/978-1-930708-36-5.ch009

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Abstract

Enterprise Resource Planning (ERP) systems have an organizational impact and are in most cases implemented to improve organizational effectiveness. Shortcomings in current research make it difficult to conclude how an organization may be affected. This paper presents an artifact evaluation of the functionality and perceived benefits of ERP systems. The evaluation is based on the Competing Values Model. The evaluation shows that ERP systems support effectiveness criteria (such as control and productivity), related to internal process and rational goal models. The evaluation also points out weaknesses in ERP systems and especially in areas related to human relations and open systems models. The result of the evaluation is used to discuss the impact of ERP systems on organizations and is presented as a series of hypotheses.
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Complete Chapter List

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Chapter 1
Betty Wang, Fui Hoon (Fiona) Nah
Companies have invested billions of dollars collectively in enterprise resource planning (ERP) systems with the objective of attaining an important... Sample PDF
ERP + E-Business = A New Vision of Enterprise Systems
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Chapter 2
Colin G. Ash, Janice M. Burn
The chapter reports on the results of research carried out over the last two years on the state of e-business developments within ERP environments... Sample PDF
e-ERP: A Comprehensive Approach to e-Business
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Chapter 3
Mohammad A. Rashid, Liaquat Hossain, Jon David Patrick
ERP Systems are now ubiquitous in large businesses and the current move by vendors is to re-package them for small to medium enterprises (SMEs).... Sample PDF
The Evolution of ERP Systems: A Historical Perspective
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Chapter 4
Jose Manuel Esteves, Joao Alvaro Carvalho, Aldemar A. Santos
Many organizations have adopted ERP systems, but most of them are not aware of the total costs associated with them, and they only consider the... Sample PDF
Towards an ERP Life-Cycle Costs Model
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Chapter 5
Rosio Alvarez
This research examines the implementation process of an Enterprise Resource Planning (ERP) system and shows that implementation cannot be viewed... Sample PDF
The Myth of Integration: A Case Study of an ERP Implementation
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Chapter 6
Nicole Mayer
Training methods used during ERP package implementation remain largely unstudied in Information Systems literature. This chapter investigates the... Sample PDF
ERP Systems: Training Quality and Resultant Use Quality Perceptions
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Chapter 7
Maria Divina Gracia Z. Roldan, Antonio R. Zamora, Frederick D. Amores
The Philippines has already embraced today’s fast-paced global economy. The worldwide advent of e-commerce has driven the Philippine business... Sample PDF
Assessing Enterprise Resource Planning (ERP) Adoption in the Philippines
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Chapter 8
Keng Siau, Yuhong Tian
Although the benefits of ERP are obvious, the risks and costs associated with it are very high. Some problems in implementing ERP system are... Sample PDF
The Next Wave in ERP Implementation
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Chapter 9
Jonas Hedman, Andrea Borell
Enterprise Resource Planning (ERP) systems have an organizational impact and are in most cases implemented to improve organizational effectiveness.... Sample PDF
The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation
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Chapter 10
Cesar Alexandre de Souza, Ronaldo Zwicker
The development of global information systems infrastructure of enterprises offers many challenges, like the need to balance local and global... Sample PDF
Transnational ERP Systems: Three Case Studies in Brazilian Subsidiaries of Multinational Enterprises
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Chapter 11
Jimmy C. Huang, Sue Newell, Robert D. Galliers, Shan-Ling Pan
Enterprise resource planning (ERP) systems and knowledge management (KM) promise organizations the benefits of enhancing competitiveness and... Sample PDF
Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility
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Chapter 12
Andrew Stein, Paul Hawking
The global ERP industry blossomed in the 1990’s automating back office operations. The Australian ERP industry matched this global trend and has... Sample PDF
The ERP Marketplace: An Australian Update
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Chapter 13
Liaquat Hossain, Mohammad A. Rashid, Jon David Patrick
Anticipating the use of the ERP systems among small-to-medium enterprises (SMEs) to be the future area of growth ERP vendors such as SAP, Oracle... Sample PDF
A Framework for Assessing ERP Systems Functionality for the SMEs in Australia
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Chapter 14
Greg Timbrell, Guy Gable
This paper derives from a parent study titled, Co-operative ERP Lifecycle Knowledge Management (Gable et al., 1998). The central goal of that study... Sample PDF
The SAP Ecosystem: A Knowledge Perspective
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Chapter 15
Maha Shakir, Liaquat Hossain
This study provides an exploratory investigation of the Enterprise Resource Planning (ERP) software selection process in New Zealand. A brief... Sample PDF
A Study of the ERP Selection Process in New Zealand
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Chapter 16
Eveline van Stijn
This conceptual chapter addresses the question why research on ERP systems makes sense. Its purpose is to show that ERP systems are not simply hype... Sample PDF
Beyond ERP Systems as a Hype: Understanding ERP Systems as Distinct Technological, Organizational and Cognitive Phenomena
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Chapter 17
Nava Pliskin, Marta Zarotski
Dead Sea Works is an international multi-firm producer of Potash and other chemicals whose sales for 1998 were about $500 million. In 1996, the... Sample PDF
Big-Bang ERP Implementation at a Global Company
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Chapter 18
J. Martin Santana, Jaime Serida-Nishimura, Eddie Morris-Abarca, Ricardo Diaz-Baron
The case describes the implementation process of an ERP (enterprise resource planning) system at Alimentos Peru, one of the largest foods... Sample PDF
Selecting and Implementing an ERP System at Alimentos Peru
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