Implementation of Enterprise Resource Planning (ERP) Systems: Issues and Challenges

Implementation of Enterprise Resource Planning (ERP) Systems: Issues and Challenges

Girish H. Subramanian (Penn State Harrisburg, USA) and Christopher S. Hoffer (Penn State Harrisburg, USA)
Copyright: © 2007 |Pages: 19
DOI: 10.4018/978-1-59904-477-4.ch001
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Abstract

Enterprise resource planning (ERP) systems are a growing area of research in business information systems. The primary purpose of this research is to review the literature on ERP implementation and to present results of a case study on ERP implementation. An exploratory case study was conducted to study these research issues. The case study consisted of a survey and interview of 25 employees at one organization. The results provide data analysis findings from the survey and qualitative findings from the interview. Using this case study, the chapter indicates the presence of four phases in ERP implementation through the support from qualitative interviews. Using t-tests, the results confirm the presence of a positive feeling of users toward the four ERP implementation phases.

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Table of Contents
Preface
Angappa Gunasekaran
Chapter 1
Girish H. Subramanian, Christopher S. Hoffer
Enterprise resource planning (ERP) systems are a growing area of research in business information systems. The primary purpose of this research is... Sample PDF
Implementation of Enterprise Resource Planning (ERP) Systems: Issues and Challenges
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Chapter 2
Chuck C.H. Law, Eric W.T. Ngai
Although corporations in the western world, especially those in the United States, have spent generously on information technology (IT) and... Sample PDF
Research Issues of the IT Productivity Paradox: Approaches, Limitations, and a Proposed Conceptual Framework
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Chapter 3
S. C. Lenny Koh, Angappa Gunasekaran
The use of enterprise resource planning (ERP) is becoming increasingly prevalent in many modern manufacturing supply chains. However, knowledge of... Sample PDF
The Effects of Uncertainty on ERP-Controlled Manufacturing Supply Chains
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Chapter 4
Dirk Baldwin, Suresh Chalasani
Many businesses obtain feedback by surveying customers and business partners. Increasingly, these surveys are conducted via the Web. This chapter... Sample PDF
Software Architectures and Requirements for a Web-Based Survey System
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Chapter 5
Alan D. Smith, Allen R. Lias
Fraud and identity theft have been increasing with the use of e-commerce. In the U.S. alone, it has been estimated that victims may spend on average... Sample PDF
Identity Theft and E-Fraud Driving CRM Information Exchanges
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Chapter 6
Farooq M. Sheikh, M. Ruhul Amin, Nafeez Amin
In this chapter, the authors first study the pricing strategies of a monopolist selling a product through stores in two channels, but under single... Sample PDF
Pricing Outcomes in Dual-Channel Monopoly and Partial Duopoly
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Chapter 7
C. Richard Baker
While the overall investment in information technology (IT) decreased somewhat during the first several years of the 21st century, B2B e-commerce... Sample PDF
Enterprise Information Systems and B2B E-Commerce: Enhancing Secure Transactions Using XM
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Chapter 8
Charles Møller
This chapter argues that with the present state of enterprise resource planning (ERP) adoption by the companies, the potential benefits of supply... Sample PDF
Unleashing the Potential of SCM: The Adoption of ERP in Large Danish Enterprises
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Chapter 9
Dothang Truong
Reluctance of organizations to invest in electronic data interchange (EDI, Internet based EDI, and XML/EDI) is largely due to their inability to... Sample PDF
Using Simulation to Evaluate Electronic Data Interchange
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Chapter 10
Nigel J. Lockett, David H. Brown
Against a background of the low engagement of small to medium-sized enterprises (SMEs) in e-business, this chapter investigates the impact of... Sample PDF
Vertical Application Service Provision: An SME Perspective
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Chapter 11
Alexander Y. Yap
The planning and development of an enterprise-wide electronic database system for e-business usually calls for the re-engineering of information... Sample PDF
Planning and Designing an Enterprise-Wide Database System for E-Business
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Chapter 12
Nijaz Bajgoric
Significant changes in information technology (IT), the Internet, and e-business technology have increased the need for continuous and agile data... Sample PDF
Toward Always-On Enterprise Information Systems
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Chapter 13
Frank Lefley, Joseph Sarkis
Enterprise-wide information systems adoption by organizations has become common place. Even with the benefits offered by such systems, there have... Sample PDF
The Financial Appraisal Profile (FAP) Model for Evaluation of Enterprise-Wide Information Technology: A Case Example
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Chapter 14
Delvin Grant, Qiang Tu
A primary objective of ERP is to integrate the various parts of a company. The chapter discusses six levels of enterprise integration and the... Sample PDF
An Investigation of the Existence of Levels of Enterprise Integration
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Chapter 15
Sue Newell, Jay Cooprider, Gary David, Linda Edelman, Traci Logan
The literature on enterprise systems (ES) adoptions suggests that companies use different strategies; some opting to re-engineer business processes... Sample PDF
Analyzing Different Strategies to Enterprise System Adoption: Re-Engineering-Led vs. Quick Deployment
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