Importance of ICT in Human Resources Management and Evaluation in Terms of Events

Introduction

The developments in information technologies in recent years have led to changes in the field of business management, as in many other fields. Therefore, businesses have had to combine all their events with information and communication technologies to gain superiority in competitive and adapt to changes in technology. Human resources management is one of the business functions that are affected by these changes and developments. The human resources function has always been at the forefront of integrating technology within the organization. In this context, one of the business processes that have been automated long ago in organizations is payroll management. Human resources continue to combine old technology with new processes. While human resources management, which was previously carried out administratively, was in the foreground, many human resources applications are now made electronically. Also, every year institutions spend a significant part of their budgets for digital human resources management solutions. An increasing number of organizations continue to invest in information and communication technology in human resources management. In this respect, using information and communication technologies while planning human resources in events provides convenience and superiority for businesses (Ucar, 2019:184).

Human resources management is a process that controls the human resources functions of an institution and an organization such as planning, organizing, leadership, recruiting, and control (Bingöl, 2017: 4). These basic functions need to be considered to achieve a functional standard of the event. Human resources management cooperates with the strategy of achieving the mission and goals of an organization. The main functions of human resources management are to determine the qualifications of the personnel needed, to select and recruit the appropriate personnel, to create the desired business culture, to train the personnel for managerial positions, to provide and develop communication. Human resources management tries to strike an effective balance between the employees and the strategic goals of an institution or organization (Bingöl, 2017: 4-6). In this regard, events are one of the areas where human resource management is necessary and important.

Events create a context for human resources management. Events include business events, conferences, festival, street parades, community and entertainment events, andsports. These events can be both commercial organizations and non-profit organizations. These events can be for collecting money or a big party only. Most events can also be project-based, which only happens once a year. An event is an event that occurs at a certain place at a certain time. Every event has a beginning and an end. Events have a predetermined plan and size (Akay, 2004: 55-56, Getz, 2008: 404-406). Eventually, events started to develop and change as more professionally organized events. This also required a new skill set in managing and organizing human resources at events. Due to the dynamics of the event industry, Human Resources Management requires special attention in the context of the event. First, unlike other more permanent and stable commercial operations, events can be classified as projects. Projects are defined as unique, temporary efforts with specific goals that need to be completed in a limited area. Consequently, each event is treated and managed as a separate entity (Bladen et al., 2012: 23). This definition applies to professional event organizations that continually plan and deliver countless events as part of their daily business processes, as well as occasional events elsewhere.