Information Management in Complex and Turbulent Environments

Information Management in Complex and Turbulent Environments

José Poças Rascão (Polytecnhic Institute of Setúbal, Portugal)
DOI: 10.4018/978-1-4666-4562-2.ch016
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Information management is a well-established yet ill-defined management sub discipline. This chapter defines and explores information management through the development of a generic framework. This framework investigates and interrelates the different components of information management. Developed as a re-interpretation of and as an extension to the widely propagated model for strategic management, it deals with the interrelationship of business, information, and decision making at the strategic management, structural, and operations level. The framework and its government maxims place us in position to fundamentally reconsider information management.
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Information as a key resource for the development of organizations emerged in the 70s and 80s of the twentieth century; the act of reducing the role of the U.S. in 1977 led to the recognition that the production of information for competitive public procurement had a high cost, the same applying to the storage and information security at the level of each federal state.

At business level, information also began to be seen as a resource that has value to the business and the costs for their acquisition, storage, handling and use, shall be known and that organizational budgets should recognize those costs.

The emergence of management information and its consequences for research were significant: the economics of information, i.e. the information as an economic good that had been an insignificant part of the economy reaches a new importance. So far, the economy had underestimated the importance of information in their models of the perfect market, where they considered information as perfect.

Finally, the information policy and strategic information became key terms in the research and the need for policies and strategies at national, local and organizational was recognized. Four decades have passed since the emergence of information management as a field of research. During this period it was developed by scholars and professionals worldwide. In addition, there was a change in the handling of information and information technologies and communication.

Empirical research in the areas of economics, management, and organization theory, information systems for management, library and information sciences served as a basis for theoretical development in these fields. All of this had a significant influence on the work and research of information management.

In the last decade there were many changes and it was developed so much knowledge that has been accumulated especially by academia. The aim of our work is to disseminate the change in the research of information management during the past decade (1989 to 2000) and contribute to its development in the field of business sciences. The work consists of the overview of discussions on information management and information management research.

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Table of Contents
George Leal Jamil, Armando Malheiro da Silva, Fernanda Ribeiro
George Leal Jamil
Chapter 1
George Leal Jamil
Writing about information quality and value will always be challenging: how does one combine such concepts, so classically applied, debated... Sample PDF
Why Quality? Why Value? Is it Information Related to These Aspects?
Chapter 2
Armando Malheiro da Silva, Fernanda Ribeiro
Evaluation in the context of information services has mainly looked at three distinct areas: service performance evaluation, information retrieval... Sample PDF
Information Evaluation: A Scientific and Comprehensive Approach
Chapter 3
Moisés Rockembach
Information quality considers the value of information and also the negative variants of information, the disinformation (intentional) and the... Sample PDF
New Approaches to Information Quality in the Digital Environment: Clues, Evidence, and Proof
Chapter 4
Sérgio Maravilhas
Information, a tool to reduce uncertainty and develop knowledge in organizations, is an important aid in the decision making process. There are... Sample PDF
Quality Improves the Value of Patent Information to Promote Innovation
Chapter 5
Adelaide Maria de Souza Antunes, Flavia Maria Lins Mendes, Suzanne de Oliveira Rodrigues Schumacher, Luc Quoniam, Jorge Lima de Magalhães
In response to the challenges of the 21st century, emerging countries have played an increasingly leading role in the global economy, and public... Sample PDF
The Contribution of Information Science through Intellectual Property to Innovation in the Brazilian Health Sector
Chapter 6
Olívia Pestana
The approaches of information value and quality can be discussed in any area of activity. The health sector is one of them, and the scientific... Sample PDF
Information Value and Quality for the Health Sector: A Case Study of Search Strategies for Optimal Information Retrieval
Chapter 7
Maria Beatriz Marques
The objective of this chapter is to analyze the concept of information value in terms of quality indicators of services and organizations in the... Sample PDF
The Value of Information and Information Services in Knowledge Society
Chapter 8
Thais Zaninelli
Services are at the center of economic activity, and the New Service Development (NSD) process has gained increased attention. Given the complexity... Sample PDF
The Communication and Information Role on the Innovation Process Performance in the Collaborative Context: New Service Project Cases
Chapter 9
Jorge Lima de Magalhães, Luc Quoniam
Information society boom and market globalization have opened up new ways of using a concept that has been in existence for a long time. Information... Sample PDF
Perception of the Information Value for Public Health: A Case Study for Neglected Diseases
Chapter 10
Carlos Páscoa, José Tribolet
There are various models proposed in the literature to analyze trajectories of enterprise change projects in terms of success and failure. Yet, only... Sample PDF
Actor Network Theory Applied to Organizational Change: A Case Study
Chapter 11
Tiago Oliveira, Carlos Páscoa, José Tribolet
Evolution happens every moment–as every single moment of the present becomes the past, and the future becomes the present. As a consequence of the... Sample PDF
Strategy Map: Key Instrument for Organizational Performance
Chapter 12
Carlos Páscoa, José Tribolet
A certain state of an organization, in its strategic, tactical, and operational components results from a combination of elements that makes it a... Sample PDF
Maintaining Organizational Viability and Performance: The Organizational Configuration Map
Chapter 13
Brasilina Passarelli, Alan César Belo Angeluci
The contemporary hybridism has led new generations to a connected-based society in which relations among individuals are even more mediated by the... Sample PDF
Interactive Generation Brazil Research: Children and Teenagers using Computers, TV, Games, and Mobile Phones
Chapter 14
Carlos Páscoa, José Tribolet
The external environment to organizations is constantly changing; it is important that organizations adapt to the demands of the present day in... Sample PDF
Change and Information Value in Military Organizations’ Transformation Processes
Chapter 15
Antonio-Juan Briones-Peñalver, José Poças Rascão
Information Technologies (ICT) have developed systems and network organizations that foster the creation of resources for company management. The... Sample PDF
Information Technologies (ICT), Network Organizations, and Information Systems for Business Cooperation: A Focus on Organization and Strategic Knowledge Management
Chapter 16
José Poças Rascão
Information management is a well-established yet ill-defined management sub discipline. This chapter defines and explores information management... Sample PDF
Information Management in Complex and Turbulent Environments
Chapter 17
Cláudio Roberto Magalhães Pessoa, Umberto Pereira Silva, Carlos Henrique de Ávila Cruz
The constant demands for modernization of technological business parks and the high availability of technological resources provoke companies to... Sample PDF
Information Management in Industrial Areas: A Knowledge Management View
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