The term digital governance refers to governance processes in which information and communication technologies (ICT) play a significant role. Digital governance uses ICT to induce changes in the delivery and standards of governance services and, more importantly, in the way citizens interact and participate in the governance sphere. The role played by ICT could be wide ranging: in delivery and standards of governance services, to how people access such services, and the participation of people in the governance sphere (Digital governance.org Initiative, n.d.). Digital governance is not just another facet of governance or one more interface between citizens and government. Digital governance is a whole new opportunity, creating immense possibilities between citizens and government by redefining vision and the scope of the entire gamut of relationships (Bedi, Singh, & Srivastava, 2001). Two fundamental anchors of digital governance are local knowledge communities and citizen-centric governance.