Information Technology, Accountability, and Information Stewardship

Information Technology, Accountability, and Information Stewardship

Bruce Rocheleau (Northern Illinois University, USA)
Copyright: © 2006 |Pages: 43
DOI: 10.4018/978-1-59140-807-9.ch011
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Abstract

Over the past two decades, there has been an unabated demand for more accountabilityfrom public organizations. The term “accountability” is employed with a variety ofdifferent meanings. I view the purpose of these assessments as responsiveness to publicor external values. As Meijer (2001, p. 234) points out, accountability is a practice ratherthan an outcome. The essence of accountability is the idea that an individual ororganization “is held to answer for performance” and public organizations should beresponsive to the values of their customers (Meijer, 2001, p. 259). For example, we do notwant to allow professors to over-concentrate on research and ignore teaching, so nowmany states require that institutions prove that students are achieving their goals, suchas obtaining jobs and passing professional examinations. In other words, the purposeof accountability mechanisms is to achieve responsiveness to external values held bythe public and the constituencies served by public agencies. Although most account-ability reports tend to emphasize quantitative performance measures, qualitative assess-ments of the adequacy of performance may also be used to achieve responsiveness

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Table of Contents
Acknowledgment
Chapter 1
Bruce Rocheleau
Information managers need to be aware of the fact that managing IT in the public sectorpresents different challenges than those faced in the private... Sample PDF
Public and Private Information Systems: How Are They Similar? How Are They Different
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Chapter 2
Bruce Rocheleau
Experts agree that formal strategic IT plans should not only be done, but they should alsobe revised regularly at least on a yearly basis (Barrett &... Sample PDF
Planning for Information Technology in the Public Sector
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Chapter 3
Bruce Rocheleau
Over the past 15 years, the nature of procurement of information technology hasundergone radical change in government. These changes are due to the... Sample PDF
Procuring Information Technology for Government
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Chapter 4
Bruce Rocheleau
Information systems have become an important concern of generalist managers ingovernmental organizations and public managers need to learn how to... Sample PDF
Prescriptions for IT in Government: How Do We Know What Works Best?
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Chapter 5
Electric Government  (pages 128-176)
Bruce Rocheleau
Electronic government (e-government) has become a primary focus of informationmanagement for governmental officials as well as IT staff. In this... Sample PDF
Electric Government
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Chapter 6
Bruce Rocheleau
The underlying premise of this chapter is that information is power and consequentlyinformation management is inherently political. Information... Sample PDF
Politics, Leadership, and Information Technology
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Chapter 7
Bruce Rocheleau
The development of information technology creates many new opportunities for orga-nizations to acquire and disseminate knowledge and skills among... Sample PDF
Information Technology, Training, and Organizational Learning
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Chapter 8
Bruce Rocheleau
There are many ethical and legal issues raised by the growing of electronic informationmanagement and there is a growing literature on the... Sample PDF
Information Management and Ethical Issues in Government
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Chapter 9
Bruce Rocheleau
It is important to evaluate information technology because if you don’t assess resultsfrom IT, research (e.g., Markus et al., 2000, p. 255) shows... Sample PDF
Evaluation and Information Technology
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Chapter 10
Bruce Rocheleau
There are many reasons why today’s computerized information systems can achievemore sharing in government than ever before. Over the last decade, an... Sample PDF
Governments and IT Sharing
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Chapter 11
Bruce Rocheleau
Over the past two decades, there has been an unabated demand for more accountabilityfrom public organizations. The term “accountability” is employed... Sample PDF
Information Technology, Accountability, and Information Stewardship
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About the Author