An Innovative Adaptation of General Purpose Accounting Software for a Municipal Social Services Agency

An Innovative Adaptation of General Purpose Accounting Software for a Municipal Social Services Agency

Andrew Schiff (University of Baltimore, USA) and Tigineh Mersha (University of Baltimore, USA)
DOI: 10.4018/978-1-878289-83-4.ch004
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Abstract

Organizations with unique characteristics and transaction processing requirements, such as government agencies, often satisfy these requirements by (a) acquiring software from vendors who have developed applications for that particular type of organization, or (b) developing software internally from scratch. When either of these approaches is taken, the development costs are spread over a relatively small number of organizations, and the resulting system can be very expensive. Also, due to the uniqueness of the application and the relatively small number of users, it may take a long time to identify and correct any processing errors. An alternative is to acquire general-purpose software that has been developed for a wide range of organizations, and to adapt it for the agency in which it will be installed. However, this alternative approach is frequently not undertaken because it is often believed that general-purpose software is unable to provide all of the information required by the organization. When the required information can be provided, though, general-purpose software can be less expensive and less time-consuming to implement.

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Table of Contents
Preface
Mehdi Khosrow-Pour
Chapter 1
Laurie Schatzberg
The case study describes the process of implementation of an integrated software package at the Thai subsidiary (SMTL) of a Hong Kong-based... Sample PDF
The Information Plan for Celerity Enterprises, Inc: A Teaching Case
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Chapter 2
Mark R. Andrews, Raymond Papp
The Keane Company, founded in 1965 by John F. Keane, has grown from a local software service company into a national firm which has three operating... Sample PDF
The Application of IT for Competitive Advantage at Keane, Inc.
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Chapter 3
Nava Pliskin, Marta Zarotski
Dead Sea Works is an international multi-firm producer of Potash and other chemicals whose sales for 1998 were about $500 million. In 1996, the... Sample PDF
Big-Bang ERP Implementation at a Global Company
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Chapter 4
Andrew Schiff, Tigineh Mersha
Organizations with unique characteristics and transaction processing requirements, such as government agencies, often satisfy these requirements by... Sample PDF
An Innovative Adaptation of General Purpose Accounting Software for a Municipal Social Services Agency
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Chapter 5
Judith Gebauer, Frank Farber
In this case study we report on how Lawrence Livermore National Laboratory (LLNL) is utilizing emerging technologies to support engineering and... Sample PDF
From Pilot to Practice: Streamlining Procurement and Engineering at Lawrence Livermore National Laboratory
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Chapter 6
Steve Sawyer, William Gibbons
This teaching case describes the efforts of one department in a large organization to migrate from an internally developed, mainframe-based... Sample PDF
Deploying Distributed Computing: Parking Gets a New System
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Chapter 7
Linda L. Brennan, Victoria E. Johnson
This case study presents an evaluation pilot of a technology-enabled service, specifically a distance learning program at a university. The primary... Sample PDF
Learning Technology Management While Teaching Technology Management: A Trial of Distance Learning in Higher Education
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Chapter 8
Laurier IT Priorities  (pages 124-147)
Ron Craig
The newly appointed IT officer at a smaller Canadian university must reassess her priorities. Given her mandate by a president who has just left... Sample PDF
Laurier IT Priorities
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Chapter 9
Ann McCready, Andrew Doswell
This case study, about the introduction of networked PCs in a local government office in Perth, Scotland, focuses on the importance of... Sample PDF
Network Implementation Project in the State Sector in Scotland: The Influence of Social and Organizational Factors
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Chapter 10
Derrick J. Neufeld, Scott Griffith
Isobord, a start-up company that is setting up a new strawboard production plant in Manitoba, Canada, is facing critical operational problems that... Sample PDF
Isobord's Geographic Information System (GIS) Solution
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Chapter 11
Andrew Borchers, Mark Demski
As a response to strong competitive pressures, the U.S. automotive industry has actively employed Electronic Data Interchange in communications... Sample PDF
The Value of Coin Networks: The Case of Automotive Network Exchange
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Chapter 12
Marcy Kittner, Craig Van Slyke
Primarily due to ongoing changes in available technology and financial constraints at a four-year, private university, the Information Technology... Sample PDF
Reorganizing Information Technology Services in an Academic Environment
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Chapter 13
Hamid Nemati, Keith Smith
This case highlights factors that provided the impetus for changing a successful EIS into a data warehouse at the VF Corporation. The data warehouse... Sample PDF
Evolution of an Executive Information System: The Replenishment Data Warehouse at JeansWear
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Chapter 14
Suprateek Sarker, Saonee Sarker
The case study describes the process of implementation of an integrated software package at the Thai subsidiary (SMTL) of a Hong Kong-based... Sample PDF
Implementation Failure of an Integrated Software Package: A Case Study from the Far East
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About the Authors