Interaction and Context in Service-Oriented E-Collaboration Environments

Abstract

As it has been observed in the recent decade, collaborating teams become ever more unstable, less tightly coupled and more distributed and mobile. Workers participate in multiple teams that pursue different goals that need not be related in any way. This radical way in which the workplace is changing for the individual and the team requires highly adaptable groupware and intelligent support for the individual in order to minimize the time lost for management and coordination when switching between different teams, different workspaces, and different contexts. Thus, a service-oriented approach seems promising to provide individual, context-aware building blocks for adaptable groupware.