Interoperability on the Road to Enhance Government-to-Business
Giorgos Laskaridis (University of Athens, Greece), Penelope Markellou (University of Patras, Greece), Angeliki Panayiotaki (University of Patras, Greece) and Athanasios Tsakalidis (University of Patras, Greece)
Copyright: © 2008
This chapter is initiated by the continuously growing governments’ effort to transform their traditional profile to a digital one, worldwide, by adopting e-government models using the ICT and the Web. The chapter deals with interoperability, which appears as the mean for accomplishing the interlinking of information, systems, and applications, not only within governments, but also in their interaction with citizens, enterprises, and public sectors. The chapter highlights the critical issue of interoperability, investigating the way it can be incorporated into e-government domain in order to provide efficient and effective e-services. It also describes the issues, tasks, and steps that are connected with interoperability in the enterprise environment, introducing and analysing a generic interoperability platform (CCIGOV platform). Finally, it illustrates future trends in the field and, thus, suggests directions of future work/research.